What is Gatekeeper?
Gatekeeper acts as a proxy server for all video conference devices on the UCT network. It ensures that special firewall rules do not have to be assigned for each device and that devices can work with a dynamic (DHCP) IP address. Gatekeeper also dynamically manages bandwidth usage ensuring that each video conference gets the best throughput and quality possible at the time of the call.
Register with Gatekeeper
Registering with Gatekeeper is a once-off procedure and allows you to seamlessly conduct a video conference without having to type in a username and password for every call. During the registration process a short dial number, or 'alias', is assigned and used to identify your device for incoming calls. Registration allows quick access to other UCT devices that are also registered with Gatekeeper.
To register, log a call with the IT Helpdesk: select Phone and Communications Services > Video Conference/Streaming Services > Request a consultation for video conference/streaming solution.
Make a video call using a Gatekeeper-registered device
To make a video conference call
- Go to the Polycom web conferencing home screen.
- Click Place a Call.
- In the IP Address field, enter the address of the video conferencing device you want to connect to:
- For remote sites: Enter the IP Address of the video conference device. The remote site must provide you with this.
- For local sites: Enter the UCT short dial number. See the list of video conference locations on campus with their short dial numbers (UCT staff only).
- Click Call.
To make a video conference call to a Skype user
- Go to the conferencing device home screen.
- Click Place a Call.
- In the number field, enter the email address - not IP address - of the Skype user you want to connect to.
- Click Call.
NOTES:
You can only connect with Skype users if they are using Skype on a Windows computer. This functionality will be extended to Apple Mac users once Microsoft releases a new Skype for Mac client.
If the person's email address does not end with msn.com, live.com or hotmail.com, use the following format:
emailaddress(emailprovider)@msn.com
for example, testing123@gmail.com would become
testing123(gmail.com)@msn.com
Receive a video conference call from off campus
| My guest uses Skype (for Windows) | My guest doesn't use Skype (for Windows) |
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