Policies and guidelines

Internet and email

• UCT policy and rules on Internet and email use (pdf document)
• Take-down procedure at UCT
• ISPA Code of Conduct
• Population of public holidays and official UCT calendar events in the UCT email system (PDF)
• The email naming standard (PDF)
• The email nickname naming standard (PDF)
• Retention of old non-uct@ac.za email addresses (PDF)

Information security and passwords

• Information Security Policy
• Account and Password Policy (PDF)

UCT network

• The UCT network as a core service (PDF)
• UCT's network peering policy (PDF)
• UCT Perimeter Firewall Policy (PDF)
• Acceptable use of Guest Wireless Access 

Anti-virus

• UCT Anti-virus Policy (PDF)

Hardware and software

• Appropriate use of computer facilities policy (PDF)
• ICTS policy on moving computer equipment 
• Policy on disposal of IT equipment 
• Policy on replacement cycle of end-user IT equipment
• Policy on unsecured computers at UCT (PDF)
• Supported hardware policy (PDF)
• Exceptions to the supported hardware policy (PDF)
• Software support policy (PDF)

SAP

• SAP PRD emergency maintenance policy (PDF)
• SAP TST refresh policy (PDF)
• SAP user expiry policy (PDF)

Student computing labs

• Student Computing Services Policy (PDF)

Metadata

• Metadata and Information Architecture Policy (PDF)

Record Management

• Record Management Policy

Web publishing

• UCT Web Content Management Policy
• Web Hosting Policy
• Domain Name Policy

Guidelines

• Data Connectivity for Staff: Typical Data Requirements and Options for Staff
• Network access from residences (PDF)
• Domain-based method authentication policy
• Communications about power shutdowns
  (Roles and responsibilities: P&S and ICTS staff)
• Copyright guidelines at UCT
• Structured Cabling System guidelines and specifications for external contractors
• A guide to writing effective email messages