Video conferencing at UCT | Information and Communication Technology Services

What is video conferencing?

Video conferencing uses a computer, camera, speakers, microphone, coder/decoder and network (such as the Internet) to conduct a live conference between two or more people in different locations. Video conferencing can also include sharing documents, computer-displayed information and even whiteboards.

ICTS video conferencing support

ICTS offers a consulting and support service to:

help you decide which video conferencing option will best suit your needs;
provide you with documentation and offer general support for application-based video conferencing;
provide the network infrastructure on which to run your video conference;
act as vendor liaison for purchasing video conferencing equipment;
obtain quotes for the complete installation of video conferencing equipment; and
manage the vendor relationship (including service level agreement) for your chosen product, including the installation, setup and maintenance of the equipment.

What video conferencing options are available at UCT?

Option	Ideal if…
Set up software-based video conferencing	You need to quickly set up a conference without acquiring specialised equipment. You will need your own computer and web camera.
Use existing conference venues on campus	You’d like to use existing facilities on campus, without setting up equipment in your own location. IMPORTANT: As of April 2024, there are no bookable conference venues on campus. This may change in future.

Option

Ideal if…

Set up software-based video conferencing

You need to quickly set up a conference without acquiring specialised equipment. You will need your own computer and web camera.

Use existing conference venues on campus

You’d like to use existing facilities on campus, without setting up equipment in your own location.

IMPORTANT: As of April 2024, there are no bookable conference venues on campus. This may change in future.

Book a video conference or request advice

If you need advice or want to arrange the purchase of video equipment:

Log on to ServiceNow Customer View using your network username and password.
From the menu at the top of the page, select Catalog.
Select COLLABORATION AND COMMUNICATION SERVICES.
- Select VIDEO CONFERENCE/STREAMING SERVICES.
- Select VIDEO CONFERENCE CONSULTATION.
Complete the required information and click Order Now.
Your request has been logged with ICTS and a consultant will contact you.