Before seeking support
There are several options you may want to try before requesting classroom support. If you need to know what's in a classroom and how to use the equipment, consult the Classroom information database. For video demonstrations on using the equipment, read our article on using the UCT classroom.
What support is provided?
Various UCT departments manage the support and maintenance of UCT’s centrally-bookable classrooms:
- Audio-visual and IT equipment: Classroom Support Services provides assistance for Audio-visual and IT (AV/IT) equipment on the upper, middle, lower and Hiddingh campuses. The Health Sciences Classroom Support team performs the same function for the Health Sciences campus.
- Physical and structural issues: Properties and Services manages the physical infrastructure of classrooms – such as air conditioning, furniture and more.
The classroom support teams perform these services only for centrally-bookable classrooms. For departmentally-managed classrooms, the relevant department is responsible for support.
How to get help
I don't know how to use the equipment
Consult the equipment instruction sheet on the lectern or the instructions in the Classroom information database.
I need immediate support with equipment
I need more chairs or tables
Contact the nearest Campus Cleaning Service employee in or around your classroom.