ICTS is enabling multi-factor authentication (MFA) to boost the security of UCT accounts and online services. This extra layer of protection has already been implemented for staff, alumni, and postgraduate students, and will be implemented for undergraduates from June 2022.

When will my account be enabled?

We will roll out MFA in a phased approach, communicating to specific groups of undergraduates prior to their enablement date. To get an idea of when your turn will arrive, please check the schedule below:

Group First communication Enablement date
Bachelor of Commerce (BCom) 30th May 2022 13th June 2022
Bachelor of Business Science (BBusSc) 6th June 2022 20th June 2022
Bachelor of Arts (BA) and Bachelor of Social Work (BSW) 13th June 2022 27th June 2022
Bachelor of Social Science (BSocSci) 20th June 2022 4th July 2022
Undergrad Law and Architecture degrees, certificates, diplomas, and occasional students 27th June 2022 11th July 2022
Bachelor of Science (BSc) 4th July 2022 18th July 2022
Bachelor of Science in Engineering (BSc Eng) 11th July 2022 25th July 2022
Bachelor of Medicine and Bachelor of Surgery (MBChB) 18th July 2022 1st August 2022

What do I need to do?

  1. Please ensure that you have:your own mobile phone number and your own mobile phone (preferably a smartphone, but a feature phone that can receive SMSes is also acceptable). If you do not have either of these, please make arrangements to acquire them as soon as possible.
  2. When you receive an email from ICTS notifying you of your enablement date, please follow the step-by-step instructions on what you need to do.