This curated digital showcase focuses on the ethical, responsible, and practical application of AI in staff member workflows at our institution. Building on the AI Literacies for staff: Supporting effective and ethical work Success Factors course offerings on AI that introduce AI concepts, ethics, prompting, and evaluation, this showcase promotes turning AI literacy theory into applied practice.
PASS UCT staff across pay classes 7–13 work in diverse contexts and hold varying levels of responsibility. As a result, AI use at UCT must always be context dependent. What is appropriate in one role may pose ethical, legal, or operational risks in another.
This emphasises that AI is a support tool — not a decision-maker. Efficiency gains must never come at the cost of confidentiality, accountability, or policy compliance. Through realistic, role-specific scenarios, case study participants practice ethical judgment, risk assessment, and responsible workflow integration aligned with POPIA and other relevant UCT policies.
To receive training on using GenAI at UCT, go to the SuccessFactors courses offered within the programme AI Literacies for staff: Supporting effective and ethical work:
Module 1 - AI Literacies Programme: Essentials core
Module 2 - AI Literacies Programme: Ethical use of GenAI tools in professional contexts
Module 3 - AI Literacies Programme: How GenAI works
Module 4 - AI Literacies Programme: Appropriate GenAI tools for the UCT workplace
Module 5 - AI Literacies Programme: Crafting prompts for the workplace
Case studies
| Using AI to analyse large datasets and improve |
Using AI tools to support project coordination, reporting | 
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| Professional Communication and Event Administration: |
Using source-grounded AI to support HR policy, organisational design, | 
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| Using AI as a reasoning and communication support |