The Inflight Wallboard is a graphical display of your UCC, displaying real-time information about agents and queues, typically displayed on screens in the contact centre.The information adapts itself to the rate of active conversations. At one glance, the Wallboard gives insights on real-time stats. Every viewer can see the real-time statistics on the screen.
To request access and set up the Wallboard, please log a call with the IT Helpdesk.