McAfee updates:June 2022

ICTS will be updating the McAfee Agent for all supported Windows, macOS, and Linux operating systems. These updates will address current security-related issues, improve performance, and provide support for the latest Windows, Linux, and macOS operating systems.

If you're on campus the update is automatically installed when you connect ot the UCT network. If you're off campus connect your UCT-owned device to the UCT VPN to allow the update to proceed.

Install update using mobile data

If you are using UCT-provided mobile data, you may be concerned about the size of the update depleting your existing bundle. Please note that the UCT mobile data contracts include night time data for the month. This ranges from 20GB to 80GB depending on your department. 

The night time data is separate from the anytime allocation (which is typically used in the daytime), and it becomes active between midnight and 5:59 a.m. daily. These hours may vary for different mobile networks

So, to avoid cutting into the normal daytime UCT data allocation, we advise that those using data please run the update overnight.

To do so, simply start the process (i.e. connect to VPN) at midnight, and then let the update run during those hours. It should take about an hour to install but this is dependent on your connection.

Following this advice will reduce the need for requesting additional data top-ups. 

For those using their own WiFi, you may, of course run, the update at any time.

Check if update was successful

In some cases you may get a notification that the update was successfully completed. If not, Windows or macOS users can follow the steps outlined below.

  1. Right-click the McAfee icon 

    in the notification area at the bottom (Windows) or top (macOS) of your screen and click About.
  2. In the About dialog box under the McAfee agent section, the version number should start with 5.7.3.
  3. Click OK to close the box.

Schedule the restart for a move convenient time

Windows

  • Click the Windows Start button.
  • Search for Schedule restart then select Schedule your restart.
  • Select the date and time to restart your computer.

macOS

Please follow these instructions to schedule a restart on your macOS device.