Our collection of infographics will help you better navigate the many aspects of technology we all rely on in the 21st century.
If you have any suggestions for other infographics you want to see, please drop us an email at icts-feedback@uct.ac.za.

BEAT LOAD SHEDDING

We all know load shedding is the pits. Here are some tips to get you through and make sure your valuable electronic devices are safe.

Beat load-shedding

8 BATTERY-SAVING TIPS FOR YOUR WINDOWS 10 LAPTOP

Do you find yourself high and dry when your laptop dies? Try out these tips and tricks to keep your battery running for longer.

8 battery-saving tips for your Windows laptop

HOW TO DIGITALLY SIGN A DOCUMENT IN ADOBE ACROBAT

With remote working becoming the new norm, digitally signing documents is becoming a necessity. Find out how to add signatory fields to your documents and digitally sign using Adobe Acrobat DC Pro.

Digitally sign in Adobe Acrobat

ICTS TIPS FOR VIDEO CONFERENCING

Make the most of video conferencing with these handy strategies, including meeting etiquette, cybersecurity recommendations, and how to position your screen.

Tips for video conferencing

5 TOP TEAMS TIPS

Microsoft Teams is our go-to communication tool at UCT. It’s a powerful application with many great features. Here are some tips on using Teams features you may not have known about. Find out more about Teams at UCT.

5 top Teams tips

JOINING A UCT TEAM FOR NON-UCT USERS

Are you a non-UCT user who has been invited to join a UCT team in MS Teams? Or are you already at UCT but you need to invite a non-UCT member to join your Team? Check out these guides to joining a Team in a browser or using the desktop app.

WRITING EFFECTIVE EMAILS

Email is speedy and efficient. However, poorly written email messages reflect on your professionalism and that of your organisation. Well-written, structured emails not only assist your recipient to manage their influx of email more efficiently, they also reflect positively on you. This guide is designed to give you some quick pointers on how to write effective email messages.

A guide to writing effective emails

TIPS FOR POSTING, SHARING AND GENERAL ETIQUETTE IN TEAMS

We’re all members of teams, both at UCT and sometimes at external organisations too. So we need to be mindful of other people’s personal preferences, time constraints, and work style. these tips will guide you on sharing, posting and commenting in Teams as well as some general etiquette.

Setting up IT at UCT - staff

SETTING UP YOUR IT AT UCT - STAFF MEMBERS

If you are a new staff member at UCT. Follow these essential steps and tips to get your IT up and running quickly.

Setting up your IT at UCT - new staff members 

Setting up your IT at UCT - student checklist

SETTING UP YOUR IT AT UCT - STUDENT CHECKLIST 

If you are a new student at UCT. Follow these essential steps and tips to get your IT up and running quickly.

Setting up your IT at UCT - student checklist

Remote working safety

REMOTE WORKING SAFETY GUIDE

If you work from home, staying updated on best practices is key to safeguarding your home network. From fortifying your passwords to exercising caution with emails and texts, our guide empowers you with essential tips to ensure your remote work environment remains secure.

Remote working safety guide

Cisco Anywhere Connect

CONNECT TO THE UCT VPN 

Our AnyConnect solution enables you to connect securely from anywhere with internet access, ensuring seamless access to UCT network resources for work or study. Experience enhanced security, flexibility, and reliability while staying connected on-the-go. Learn how to connect and access your work computer remotely with ease. 

UCT VPN 

New MS Teams

NEW AND IMPROVED MS TEAMS

The new Microsoft Teams has an array of updated features. Teams revolutionises the way you work, connect, and collaborate with your team members. Seamlessly schedule meetings, share files, and chat in real-time, all within a single platform. 

New MS Teams 

Email setup for students

EMAIL SETUP FOR STUDENTS 

This guide covers all you need to know about accessing your student email, from setting up your mailbox to staying connected on-the-go whether you're accessing your mailbox from home or on campus. 

sms authentication

UPDATING YOUR MFA PHONE NUMBER  

This is a step-by-step guide on how to update you multi-factor authentication (MFA) phone number for your UCT accounts. 

Mimecast

EMAIL MANAGEMENT AND SECURITY WITH MIMECAST

You can manage your incoming emails with Mimecast, a robust email management tool that enhances your security. Learn how to release, block, or permit emails, ensuring only legitimate messages reach your inbox. 

Mimecast protects your emails