- Contact our Service Desk by logging a call online in the Service Portal
- Email us at icts-helpdesk@uct.ac.za
- Call 021 650 4500
- Connect with ICTS social media (Facebook | X (formerly known as Twitter)
- Visit the ICTS Front Office on Cissie Gool Plaza or the ICTS-on-Main Walk-in Centre in Mowbray
Perceptive Content (Previously ImageNow and WebNow) is an electronic content management system, with the main purpose of storing records.
About Perceptive Content
- Records Management Programme: Perceptive Content creates an enabling environment for administrative business process owners to secure records in a managed way.
- Governance and Compliance: Perceptive Content facilitates governance and compliance, as records are kept for legislative and / or auditing purposes for the duration that the records need to be retained.
- Business Process Support: Perceptive Content can simulate paper-based processes and helps UCT move towards a paperless environment.
Access to Perceptive Content
-
Access must be approved by the relevant business process owner.
-
Perceptive Content users access records most often using the web client. A client that can be installed on a computer is also available if scanning directly into Perceptive Content is necessary (using a specialised scanner).