This workshop will teach you to:
Identify and write procedure statements
Differentiate between and write different kinds of procedure steps
Use the correct language for procedure steps
Use a recommended title format for procedures
Construct a decision table
Develop a set of numbered instructions
This workshop comprises the following:
1. Presentation and practical exercises (3-4 hours)
2. One-on-one follow up session (half an hour)
In the follow up session we meet with participants to review a couple of examples of their work-related procedures and give them some pointers on improving them, and applying the template and procedure standards for steps and supporting information.
This workshop will equip you to write professional, well structured, easy-to-use procedures to suit your audience and purpose.
Do you need to learn how to:
Identify process information
Download and use the UCT template for Microsoft Visio
Apply standards for language, shape, line, connectors, fonts and topic titles for flow charts
Draw business flow charts for multiple functional areas
Design a flowchart following a basic set of guidelines
This course comprises a workshop presentation interspersed by exercises (two and a half hours).
It will equip you to write professional, well structured processes to suit your audience and purpose.