ICTS walk-in centre
For support on lower campus, there is a walk-in centre at our offices in Mowbray.
To assist you with ICT-related issues, ICTS operates a Front Office in the Computer Science building on Upper Campus. For those on lower campus, there is a walk-in centre at our offices in Mowbray.
Location
Room 1.10; ICTS-on-Main; 7 Main Road, Mowbray (see directions)
Operating hours
Monday to Friday; 8:00 a.m. – 4:30 p.m. (closes 3:15 p.m. on Thursdays)
Who can use the service?
UCT staff members, students, and third parties
Where do I park?
There are no visitors parking bays on the premises. Please use off-street parking, or the UCT reserved bays in the parking lot above the Shoprite building (on the corner of Main Road and Rhodes Avenue).
Services offered
- Assistance with changing your password
- Installing anti-virus software
- Setting up wireless connections on laptops and mobile devices
- Troubleshooting and other basic support requests
NOTE:
We do not offer assistance with hardware issues for personally-owned devices. For help with this, please contact your vendor / manufacturer, or a computer repair outlet.
We look forward to assisting you at our new centre.