ICTS Walk-in centre in Mowbray

To assist you with ICT-related issues, ICTS operates a in the Computer Science building on Upper Campus. For those on lower campus, there is a walk-in centre at our offices in Mowbray.


Room 1.10; ICTS-on-Main; 7 Main Road, Mowbray (see directions)  

Operating hours

Monday to Friday; 8:00 a.m. – 4:30 p.m. (closes 3:15 p.m. on Thursdays)  

Who can use the service?

UCT staff members, students, and third parties  

Where do I park?

There are no visitors parking bays on the premises. Please use off-street parking, or the UCT reserved bays in the parking lot above the Shoprite building (on the corner of Main Road and Rhodes Avenue).  

Services offered

  • Assistance with changing your password
  • Installing anti-virus software
  • Setting up wireless connections on laptops and mobile devices
  • Troubleshooting and other basic support requests

We do not offer assistance with hardware issues for personally-owned devices. For help with this, please contact your vendor / manufacturer, or a computer repair outlet.

We look forward to assisting you at our new centre.