UCT’s network users have access to a number of network drives. These include a private F: drive (for student's personal data) as well as shared network drives, such as G: drive and others.
ICTS backs up these drives regularly and, if you lose your data at any point, you can ask ICTS to restore your files at a cost.
Within these drives, departments have their own shared areas where they store their data.
Find your department’s shared drives
- Log on to the UCT network.
- Ensure that you have connected to the UCT network drives (see instructions for Windows, Mac and Linux).
- Explore your computer and look for a G: drive. This is the shared drive for your department.
Request access to an existing shared area
Log a call to request access to an existing shared area. Include the following information:
- Department name
- Usernames of the individuals who need access
- Mapping of the existing shared folder(s), for example:
Srvnvsshr200 > Datshr200 > groupname > foldername
(If you do not know this information, ask a colleague who already has access to the area. Alternatively, seek assistance from the IT Helpdesk.) - What type of access is required (e.g. read only or read-write full access)
Your HOD or line manager will be required to approve the request.
Remove access to an existing shared area
Log a call to request removal of access to an existing shared area. Include the following information:
- Department name
- Usernames of the individuals who need access
- Mapping of the existing shared folder(s), for example:
Srvnvsshr200 > Datshr200 > groupname > foldername
(If you do not know this information, ask a colleague who already has access to the area. Alternatively, seek assistance from the IT Helpdesk.) - What type of access should be removed(e.g. read only or read-write full access)
Your HOD or line manager will be required to approve the request.
Request a new shared area for your department
If you don’t have a shared drive, or you would like a new shared drive, log a call to request a shared area.
Include the following information:
- Department name
- The names and staff IDs of the people who need access to the shared folder
- Approximate required size for the shared area
- Suggested name for a new shared area
OR
If this folder needs to be situated within an existing shared folder in your department, then specify the mapping of the existing shared folder, for example: Srvnvsshr200 > Datshr200 > groupname > foldername - What type of access is required (e.g. read only or read-write)
Your HOD or line manager will be required to approve the request.