printing for staff

Network printing for staff and postgraduates at UCT is facilitated via Novell iPrint, a web-based printing solution. To use the iPrint solution on campus, you need to install the iPrint client as well as the iPrint printer driver for the networked printer you will be using.

Install the Novell iPrint client

  1. Ensure that all programs are closed.
  2. Go to the iPrint Webpage and log on using your network Username and Password (if you are working remotely, you will need to sign in to the VPN to access this site). 
  3. Select the Printer Software tab on the top menu bar.
  4. Select the printer that you would like to install.
  5. If the iPrint client is not installed on your machine, a dialog box will appear stating that the iPrint client must be installed.
    • Click OK.
  6. Click Install the iPrint Client.
  7. Click Run when the File Download dialog box appears. (Note: If you selected the Linux/Mac link, you are redirected to the ICTS Downloads page, where you can select the relevant client.)
  8. Click Next to start the installation.
  9. Restart your computer to complete the iPrint client installation.

NOTE: From time to time, Novell releases new versions of the iPrint client. As these upgrades become available, they will be made available to your computer. The upgrade will happen automatically and does not require any action on your part. A pop-up message will inform you that the client is being upgraded.

Install the printer you need

  1. Go to the iPrint Webpage and log on using your network Username and Password (if you are working remotely, you will need to sign in to the VPN to access this site).
  2. Select the Printer Software tab on the top menu bar.
  3. Search for the printer that you use
    • Either by scrolling through the Printer Location column for the printer's name or for its physical location.
    • Or by using the Search function and selecting either the building location (e.g. "Bremner") or the printer name (e.g. "IPP00141").
    • If your printer is NOT on the iPrint web page, you'll need to get it added to iPrint then resume this procedure once it's been added.
  4. Once your printer is found, click on Install Printer Driver in the Printer Installation column.
  5. You will be asked if you want to install the printer.
    • Decide whether you want to Set printer as default or not.
    • Click Yes to install the printer's driver and settings.
  6. You will be notified when the printer installation is complete.
    • Click OK. Your printer is now ready to use.

NOTE: You will need to carry out this procedure for each printer that you want to print to.