Before you arrive on campus:

Manage your account by changing your temporary password.
  Several services you will use are secured by Multi-factor authentication (MFA). Once you have changed your password, you will need to set up set up your MFA.

Download and install Microsoft Office for free on up to 5 devices (it will already be installed on your UCT computer). This includes the Microsoft Teams collaboration and communication tool and OneDrive for Business online storage solution.

Download UCT Mobile, the university's all-in-one-mobile app for your phone.


When you get to campus:

Connect to eduroam (the wireless network) either automatically (with the CAT tool) or manually.

Connect your device(s) to the internet.

Access your email.

Set up your telephone and voicemail password.

Set up your phone extension to forward to your mobile device.

Set up email on your mobile devices.

Sign into Vula, your online learning portal.

Browse and install any free or site-licensed software you might need from our downloads site

Access LinkedIn Learning for thousands of tutorials from subject matter experts

Access Google Workspace offering you all the Google apps and cloud storage

Familiarise yourself with the ICTS Service Level Agreement to see what services are available to you.

If you have ICT problems or need advice, visit the Front Office or log calls online.

Find out more about working from home or abroad, should you need to do so.

See how to log a development request if you need non-standard support.

Like us on Facebook.

Follow us on Twitter.

Sign up to our announcements mailing list.

Familiarise yourself with the UCT role model for staff for more information.


Protect yourself online:

Install Trellix antivirus software on your computer.

Set up your computer to receive either Windows, Mac or Linux updates.

Always be on the lookout for suspicious emails and links.

Report any cybersecurity incidents to the CSIRT (UCT's Computer Security Incident Response Team).

Read our cybersecurity resources to ensure you stay safe online.