ICTS has enabled multi-factor authentication (MFA) to boost the security of UCT accounts and online services. This extra layer of protection was first implemented for staff, alumni, and postgraduate students, and was later implemented for undergraduates from June 2022.
When will my account be enabled?
We rolled out MFA in a phased approach, communicating to specific groups of undergraduates prior to their enablement date. Over the course of June, July and August 2022, all UCT undergraduates' accounts were enabled.
What do I need to do?
- Each individual needs to have their own mobile phone number and your own mobile phone (preferably a smartphone, but a feature phone that can receive SMSes is also acceptable). If you do not have either of these, please make arrangements to acquire them as soon as possible.
- When you receive an email from ICTS notifying you of your enablement date, please follow the step-by-step instructions on what you need to do.