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Support
We offer wide-ranging support via a number of facilities including an IT service desk which makes use of an advanced call logging system, support for classrooms and the technology in them, social media support and support in the computing l
About the UCT classroom
Find out what equipment is in UCT classrooms, and how to use it.
Polycom phone upgrades in classrooms
ICTS will upgrade classroom phones between 26th September and 20th October 2023, replacing the existing Polycom SoundPoint IP 330 phones with the more advanced Polycom CCX400 phones.
Classroom support at UCT
The Classroom Support Services team (CSS) provides assistance for the technology in centrally-bookable classrooms
Software
Software can be accessed from the Downloads page and, for staff, through ZENWorks. The software is available to you as long as you are a staff member or registered student.