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Support
We offer wide-ranging support via a number of facilities including an IT service desk which makes use of an advanced call logging system, support for classrooms and the technology in them, social media support and support in the computing l
Residence IT Representatives
Your IT Representative is a member of your House Committee who is there to assist the residence students with basic IT questions and queries and to act as a point of contact for Student Housing & Residence Life.
Logging support requests online
The ServiceNow Customer View allows UCT staff members to log support calls, place orders and manage their ICT requests