Filters
- Show all (6737)
- security (67)
- cyber security (59)
- software (59)
- support (45)
- availability (40)
- Core SLA (40)
- Service Level Agreement (40)
- service level target (38)
- service request (38)
- anti-virus (36)
- windows (35)
- Microsoft Teams (33)
- help (30)
- assistance (29)
- phishing (29)
- WiFi (29)
- access (28)
- Teams (28)
- spam (27)
- email (25)
- MS Teams (25)
- network (24)
- students (24)
- CSIRT (23)
- cyber attack (22)
- mac (22)
- password (22)
- eduroam (21)
- internet (21)
- linux (20)
- Office 365 (20)
- Vula (20)
- Microsoft (19)
- phone (19)
- policy (19)
- software testing (19)
- uct network (19)
- outlook (18)
- apple (16)
- student (16)
- channels (15)
- Office (15)
- SAP (15)
- staff (15)
- video conferencing (15)
- wireless (15)
- classroom (14)
- McAfee (14)
- Skype for Business (14)
- website (14)
- excel (13)
- OneNote (13)
- residence (13)
- testing (13)
- windows 7 (13)
- Word (13)
- apple mac (12)
- Powerpoint (12)
- res (12)
- virus (12)
- wi-fi (12)
- conference (11)
- hardware (11)
- ICTS (11)
- meeting recordings (11)
- Teams meetings (11)
- training (11)
- video (11)
- chat (10)
- download (10)
- FAQ (10)
- Guidelines (10)
- lab administrators (10)
- laptop (10)
- lecture theatre (10)
- NetStorage (10)
- planner (10)
- social media (10)
- Teams at UCT (10)
- Teams webinars (10)
- username (10)
- video conference (10)
- web (10)
- WordPress (10)
- activity feed (9)
- classroom support (9)
- collaborate (9)
- CSS (9)
- Facebook (9)
- frequently asked questions (9)
- ICTS website (9)
- malware (9)
- Mimecast (9)
- mobile (9)
- PeopleSoft (9)
- printing (9)
- teams and channels (9)
- test matrix (9)
- Twitter (9)
- web CMS (9)
- Whiteboard (9)
- windows 10 (9)
- wireless access point (9)
- @mention (8)
- access point (8)
- channels and teams (8)
- Classroom support services (8)
- cyber safety (8)
- drupal (8)
- file management (8)
- Glossary (8)
- guest (8)
- hacking (8)
- helpdesk (8)
- Information Architecture (8)
- Internet Explorer (8)
- LAMP (8)
- macOS (8)
- meeting roles (8)
- OS X (8)
- patches (8)
- permissions (8)
- screen sharing (8)
- Services (8)
- Teams apps (8)
- visitor (8)
- WAP (8)
- webinars (8)
- web publishing (8)
- 3rd party (7)
- admin channel (7)
- Adobe (7)
- Adobe Acrobat (7)
- Announcements (7)
- attendance count (7)
- bandwidth (7)
- Blog (7)
- blogging (7)
- browser (7)
- bullying (7)
- call (7)
- channel permissions (7)
- clickjacking (7)
- communications post meetings (7)
- confidentiality and security (7)
- contract channel (7)
- create a new channel (7)
- create a new team (7)
- cyber bullying (7)
- cyber crime (7)
- data analysis (7)
- engage with external parties (7)
- engage with guests (7)
- finance website (7)
- firewall (7)
- general chanel (7)
- hand raise (7)
- Instagram (7)
- live (7)
- manage meeting documentation (7)
- meeting channel (7)
- Microsoft Teams use case (7)
- naming channels (7)
- network drives (7)
- networking (7)
- OneDrive (7)
- private channel (7)
- project management channel (7)
- project stream (7)
- recommended channels (7)
- recommended tabs (7)
- recommended Teams tools (7)
- resnet (7)
- rules (7)
- scam (7)
- scammers (7)
- security settings (7)
- Snapchat (7)
- social media safety (7)
- statistics (7)
- Stream (7)
- student labs (7)
- teams channels (7)
- Teams tools (7)
- Third Party System (7)
- To do (7)
- update (7)
- updates (7)
- use case (7)
- Wiki (7)
- 3P (6)
- 3rd party system (6)
- account (6)
- Android (6)
- Chrome (6)
- criminal (6)
- eduroam CAT (6)
- equipment (6)
- F drive (6)
- Firefox (6)
- G drive (6)
- Google Drive (6)
- Governance Intranet (6)
- hacker (6)
- identity (6)
- identity theft (6)
- Install (6)
- internet bandwidth (6)
- lab (6)
- library (6)
- live events (6)
- Lync (6)
- mobile data (6)
- mobile devices (6)
- network drive (6)
- personal information (6)
- price lists (6)
- print (6)
- register (6)
- Safety (6)
- servicenow (6)
- skype (6)
- statistical analysis (6)
- Teams chat (6)
- Teams live events (6)
- tested (6)
- Third party (6)
- uct (6)
- UCT role model (6)
- web content management system (6)
- alumni (5)
- authenticate (5)
- AV (5)
- backup (5)
- banking (5)
- calls (5)
- communication (5)
- Competition (5)
- data projector (5)
- directory (5)
- document camera (5)
- domain name (5)
- exams (5)
- faqs (5)
- front office (5)
- governance (5)
- hack (5)
- ICTS price lists (5)
- IE (5)
- Internet access (5)
- internet in residence (5)
- IT (5)
- IT helpdesk (5)
- mailbox (5)
- Metadata (5)
- microsoft office (5)
- myUCT (5)
- network in resident (5)
- new website (5)
- NVivo (5)
- online banking. online buying (5)
- Opera (5)
- parking (5)
- password self-service (5)
- perimeter firewall (5)
- Polycom (5)
- printer (5)
- privacy (5)
- public computing (5)
- purchase (5)
- res network (5)
- Safari (5)
- science faculty (5)
- security resources (5)
- SPSS (5)
- Statistica (5)
- structure (5)
- tablet (5)
- Teams training (5)
- terms and conditions (5)
- Ubuntu (5)
- voicemail (5)
- VPN (5)
- web hosting (5)
- web policies (5)
- white pages (5)
- wifi in res (5)
- wifi in residence (5)
- world wide web (5)
- writing (5)
- 3G (4)
- academic (4)
- anti virus (4)
- Apache (4)
- authentication (4)
- blocked ports (4)
- breakout rooms (4)
- broken equipment (4)
- building access (4)
- card (4)
- cell number (4)
- centrally-bookable (4)
- change password (4)
- classroom database (4)
- Classroom information database (4)
- cloud storage (4)
- connect (4)
- cost (4)
- courses (4)
- create a team (4)
- credentials (4)
- CSS Helpdesk (4)
- data (4)
- device (4)
- endnote (4)
- Engineering & Built Environment (4)
- equipment rental (4)
- F: drive (4)
- fax (4)
- firewall rules (4)
- G: drive (4)
- gatekeeper (4)
- guest WiFi (4)
- Guide (4)
- headset (4)
- health sciences classroom support (4)
- how to (4)
- human resources (4)
- icts-announce-l (4)
- inbound (4)
- incident (4)
- InfoPath (4)
- install Teams (4)
- labs (4)
- Logging calls online (4)
- mailing list (4)
- mailing lists (4)
- Meetings (4)
- Microsoft campus agreement (4)
- Microsoft Office 2016 (4)
- mobile number (4)
- MySQL/MS SQL and PHP (4)
- navigation (4)
- net (4)
- Office 2010 (4)
- Office 2016 (4)
- Office for mac (4)
- online (4)
- online selling (4)
- online support (4)
- organiser (4)
- outbound (4)
- passwords (4)
- policies (4)
- ports (4)
- presenter (4)
- Publisher (4)
- remote desktop connection (4)
- rights (4)
- role model (4)
- roles (4)
- SAP modules (4)
- secure your computer (4)
- service now (4)
- settings (4)
- share (4)
- site exceptions (4)
- Systems Access (4)
- teaching (4)
- Teams audio (4)
- Teams background (4)
- Teams conversations (4)
- Terms of use (4)
- tests (4)
- traffic (4)
- UCT extension (4)
- UCT Governance Intranet (4)
- vendor (4)
- venue (4)
- web migration project (4)
- windows 8 (4)
- Workshop (4)
- zoom (4)
- Access Control (3)
- accessibility (3)
- accessible (3)
- acquisitions (3)
- admin (3)
- administration (3)
- Adobe Acrobat DC (3)
- applicant (3)
- apply (3)
- audience (3)
- audio (3)
- audio-visual (3)
- AV-IT (3)
- BAS03 (3)
- BlackBerry (3)
- bread crumb (3)
- breadcrumb (3)
- building (3)
- buildings (3)
- buy (3)
- calendar (3)
- call forwarding (3)
- Camera (3)
- cellphone (3)
- Centre for Innovation in Learning and Teaching (3)
- charges (3)
- checklist (3)
- CILT (3)
- classroom equipment (3)
- collaboration tool (3)
- committee (3)
- communicate (3)
- computer lab (3)
- computing lab (3)
- conference room (3)
- configure (3)
- Contacts (3)
- content (3)
- Content Architecture (3)
- Content management system (3)
- content matrix (3)
- copy deck (3)
- copyright (3)
- copyright law (3)
- CP (3)
- create a channel (3)
- creative commons (3)
- crumb (3)
- development (3)
- device security (3)
- device tracking (3)
- Digital checklist (3)
- disable gatekeeper (3)
- downloads (3)
- drive (3)
- dvd (3)
- el capitan (3)
- email. wireless (3)
- Enterprise Resource Planning (3)
- ERP (3)
- Exchange (3)
- format (3)
- Forms (3)
- getting connected (3)
- Google Workspace (3)
- guest access (3)
- heading (3)
- hire (3)
- hosting (3)
- hr (3)
- hyperlink (3)
- ID card (3)
- identity card (3)
- image (3)
- ImageNow (3)
- information (3)
- installation (3)
- iOS (3)
- iPhone (3)
- IP phone (3)
- iPrint (3)
- IT service desk (3)
- jargon (3)
- LAN (3)
- layout (3)
- learning management system (3)
- libraries (3)
- library access (3)
- link (3)
- LinkedIn Learning (3)
- live event roles (3)
- login (3)
- log on (3)
- lynda.com (3)
- MAC address (3)
- Mac OS (3)
- mail (3)
- mail settings (3)
- MATLAB; software; simulink (3)
- meeting recordings Teams announcements (3)
- menu (3)
- menu navigation (3)
- menus (3)
- MFA (3)
- mic (3)
- microphone (3)
- microsoft 365 groups (3)
- Microsoft Windows (3)
- mock-up (3)
- mock up (3)
- mockup (3)
- moderators (3)
- network access (3)
- Network Infrastructure (3)
- new features (3)
- new meeting (3)
- new third party (3)
- nickname (3)
- Office 2013 (3)
- One Drive for Business (3)
- OneDrive for Business (3)
- online learning (3)
- outlook web app (3)
- P&S (3)
- participants (3)
- PC (3)
- PDF (3)
- persona (3)
- phone calls (3)
- PIN (3)
- plan (3)
- preparing new website (3)
- present a live event (3)
- price (3)
- private chats (3)
- private team (3)
- produce a live event (3)
- producer (3)
- Project Managers (3)
- projector (3)
- Properties & Services (3)
- public team (3)
- purchasing (3)
- Read&Write (3)
- remote (3)
- remote desktop support (3)
- renew (3)
- rental (3)
- report (3)
- report damage (3)
- reporting (3)
- reset password (3)
- RightFax (3)
- risk (3)
- rogue (3)
- SA (3)
- schedule meetings (3)
- SD (3)
- security patch (3)
- security patches (3)
- security updates (3)
- service (3)
- Servicing officer (3)
- setting up (3)
- sharing (3)
- SLED (3)
- smart phone (3)
- software in labs (3)
- software updates (3)
- sound (3)
- staff member (3)
- status (3)
- steal (3)
- stolen (3)
- student administration (3)
- Student Computing Labs (3)
- style (3)
- style guide (3)
- sub-heading (3)
- subheading (3)
- substance (3)
- Systems Applications Products in Data Processing (3)
- Systems Division (3)
- team members (3)
- team owners (3)
- teams features (3)
- Teams for mobile (3)
- Teams posts (3)
- Techfest (3)
- temporary password (3)
- testing unsuccessful (3)
- text (3)
- thief (3)
- third parties (3)
- track device (3)
- UCT blog (3)
- UCT card (3)
- UCT email (3)
- UCT switchboard (3)
- upgrade (3)
- upload (3)
- violations (3)
- Virtual Private Network (3)
- WebDAV (3)
- windows 8.1 (3)
- wire frame (3)
- wireframe (3)
- writing for the web (3)
- WSUS (3)
- ZENworks (3)
- 32 bit (2)
- 64 bit (2)
- @myuct.ac.za (2)
- about (2)
- abuse (2)
- accessories (2)
- access rights (2)
- address (2)
- Adobe Acrobat Sign (2)
- advice (2)
- alumni email (2)
- Anywhere 365 (2)
- Apple support (2)
- application (2)
- application category (2)
- apps (2)
- aquisitions (2)
- asset management (2)
- attendee (2)
- attendee engagement report (2)
- attendees (2)
- Attribute (2)
- audio aids (2)
- audio call (2)
- available software (2)
- bad wifi (2)
- bandwidth management (2)
- bandwidth report (2)
- Bandwidth usage reports (2)
- BAS06 (2)
- Baxter Lab (2)
- BitKinex (2)
- blinds (2)
- block (2)
- bluetooth (2)
- blur background (2)
- book classroom (2)
- book computers (2)
- bookings (2)
- book res meals (2)
- bridge (2)
- broken (2)
- budget management (2)
- Business content collections (2)
- business metadata (2)
- buy hardware (2)
- buy software (2)
- cable routes (2)
- CAD and Studio Labs (2)
- call back (2)
- call barring (2)
- call charges (2)
- call history (2)
- call log (2)
- call settings (2)
- campus (2)
- campus maps (2)
- captions (2)
- capture (2)
- careers services (2)
- cd (2)
- central administration (2)
- Central administration system (2)
- channel meetings (2)
- charity (2)
- chat history (2)
- Clarinus Lab (2)
- Classification (2)
- classroom PC (2)
- classroom standards (2)
- collaboration (2)
- computer labs (2)
- Computing Platforms (2)
- conferences (2)
- conferencing (2)
- configuration (2)
- configure Teams notifications (2)
- connection (2)
- connect team owner (2)
- contact details (2)
- contact info (2)
- Contact information (2)
- Content artefact (2)
- content collections (2)
- Contract (2)
- controlled vocabulary (2)
- copyright infringement (2)
- core (2)
- Core IT systems (2)
- core service (2)
- coursera (2)
- critical services (2)
- CSS equipment (2)
- customer responsibilities (2)
- data backup (2)
- database (2)
- data recovery (2)
- data storage (2)
- DC++ (2)
- desktop app (2)
- details (2)
- development request (2)
- dialling plan (2)
- dial pad (2)
- directory manager (2)
- Disability Unit (2)
- disable access (2)
- disabled access (2)
- disc (2)
- disclaimer (2)
- doc cam (2)
- documentation (2)
- document cloud (2)
- Donations (2)
- download and install Teams (2)
- dry run (2)
- dyslexia (2)
- dyslexic (2)
- EBE Labs (2)
- EBE Student Computing Labs (2)
- ECM (2)
- email access (2)
- emeritus (2)
- emojis (2)
- Endpoint (2)
- Endpoint security (2)
- Enterprise Content Management (2)
- equipment price list (2)
- eResearch (2)
- events (2)
- EVO (2)
- exam marks (2)
- exam results (2)
- exclusive legal rights (2)
- Executive Director (2)
- existing agreement (2)
- existing contract (2)
- external phone (2)
- external user (2)
- external users (2)
- EZproxy (2)
- Facet (2)
- facilities (2)
- FAQ LAMP hosting (2)
- file location (2)
- files (2)
- financial reporting (2)
- floor (2)
- Forest Hill Lab (2)
- for students (2)
- frequent contacts (2)
- fundraising (2)
- game (2)
- gaming (2)
- general channel (2)
- general tab (2)
- get started with Teams (2)
- Google Apps for Education (2)
- google play (2)
- graph (2)
- groups (2)
- hardware support (2)
- HDMI (2)
- health science faculty (2)
- Health Sciences Student Computing Labs (2)
- High Performance Computing (2)
- hotspot (2)
- hotspot sharing (2)
- HP (2)
- HPC (2)
- icts-newsletter-l (2)
- icts techfest (2)
- ICTS training (2)
- ID number (2)
- IMAP (2)
- inagural (2)
- info (2)
- information technology (2)
- install and download Teams (2)
- install applications (2)
- installing Teams (2)
- invite (2)
- invite attendees (2)
- iPad (2)
- ITL (2)
- IT liaison (2)
- Jammie shuttle (2)
- Jelly Bean (2)
- jellybean (2)
- join online (2)
- join via a web browser (2)
- KitKat (2)
- LAMP server (2)
- lapel mic (2)
- laptops (2)
- lectern (2)
- lecture capture (2)
- Lecture Recording (2)
- Lectures (2)
- Legislation (2)
- level (2)
- library services (2)
- Liesbeeck Lab (2)
- light (2)
- lighting (2)
- limit (2)
- LinkedIn (2)
- literacy support (2)
- live event permissions (2)
- live event recording (2)
- live event responsibilities (2)
- location (2)
- log in (2)
- logistics (2)
- logon (2)
- Lollipop (2)
- macOS 10.12 (2)
- Mac OS X (2)
- Mac support (2)
- mail server (2)
- Maintenance (2)
- make a call (2)
- manage recordings (2)
- manage Teams meetings (2)
- marking (2)
- Marshmallow (2)
- Marshmellow (2)
- McAfee Antivirus (2)
- MCQ (2)
- media access control (2)
- meeting attendees (2)
- meeting chat (2)
- meeting options (2)
- meeting permissions (2)
- merge calls (2)
- Microsoft Office 2010 (2)
- Microsoft Office 2013 (2)
- Microsoft Teams calls (2)
- Microsoft Teams external phone calls (2)
- Microsoft Teams online sessions (2)
- minutes (2)
- mobile app (2)
- mobile hotspot (2)
- monitor (2)
- Mowbray (2)
- multiple calls (2)
- multiple choice (2)
- multiple choice questions (2)
- NAC (2)
- naming conventions (2)
- Network Access Control (2)
- network cable (2)
- networking services (2)
- network policy (2)
- new agreement (2)
- new contract (2)
- newsletter archive (2)
- non-UCT phone (2)
- Novell (2)
- Nvivo. nvivo (2)
- Obs Square Lab (2)
- Occasional student (2)
- Office 2016 for Mac (2)
- office phone (2)
- on-campus trader (2)
- one time PIN (2)
- online training (2)
- Onsite (2)
- Ontology (2)
- Open standard (2)
- operating system (2)
- org-wide (2)
- OSX (2)
- OS X 10.11 (2)
- OTP (2)
- park call (2)
- part-time (2)
- part-time student (2)
- PASS (2)
- passphrase (2)
- password policy (2)
- pdf documents (2)
- peer (2)
- peer to peer (2)
- people and groups (2)
- personal details (2)
- personal info (2)
- phone bill (2)
- phonebook (2)
- phone number (2)
- phone records (2)
- phones (2)
- photo (2)
- physical address (2)
- Plant Maintenance (2)
- Playstation (2)
- policy officer (2)
- Polycom phone (2)
- postdoc (2)
- postdoc fellow (2)
- Postdoctoral fellow (2)
- Postdoctoral Research Fellowship (2)
- postgrad (2)
- Postgraduate (2)
- postgraduate degree (2)
- Postgraduate Diploma (2)
- presence status (2)
- presenters (2)
- private call (2)
- private events (2)
- procurement (2)
- producers (2)
- profit events (2)
- proxy (2)
- PS (2)
- PS3 (2)
- PS4 (2)
- PSS (2)
- public (2)
- Public holidays (2)
- public meeting link (2)
- publish (2)
- qualitative data (2)
- qualitative data research (2)
- raise your hand (2)
- reaction buttons (2)
- Read&Write Gold (2)
- reading (2)
- reduce background noise (2)
- refworks (2)
- remote access (2)
- remote desktop (2)
- remote support (2)
- remote working (2)
- rent (2)
- Repository (2)
- Research (2)
- research computing (2)
- reset (2)
- residence computers (2)
- Residence computing labs (2)
- residences (2)
- residence student (2)
- Resources (2)
- response (2)
- res student (2)
- retirees (2)
- RMS (2)
- Rochester Lab (2)
- roles and responsibilities (2)
- SAP account (2)
- SAP credentials (2)
- SAP downtime (2)
- SAP login (2)
- SAP Operations Group (2)
- SAP training (2)
- schedule a live event (2)
- Schema (2)
- Scholarly content collections (2)
- Science (2)
- science computing labs (2)
- Science labs (2)
- screen (2)
- SEACOM (2)
- secretariat (2)
- secure (2)
- self-service (2)
- service desk (2)
- service provider (2)
- set up (2)
- setup (2)
- shared folders (2)
- shop (2)
- short courses (2)
- show conversation (2)
- Sierra (2)
- SLA (2)
- smartphone (2)
- social responsibility (2)
- social science data mining (2)
- software patches (2)
- SOG (2)
- South African (2)
- speaker (2)
- speed dial (2)
- sponsor (2)
- student admin (2)
- student card (2)
- student computing (2)
- student finance (2)
- Subscribe (2)
- suppliers (2)
- suspect email (2)
- switchboard (2)
- Syllabus plus (2)
- system (2)
- tab (2)
- tag (2)
- tagged (2)
- Taxonomy (2)
- teaching remotely (2)
- team (2)
- Teams and Outlook (2)
- Teams attachments (2)
- Teams at UCT public team (2)
- Teams calendar (2)
- Teams comparison guide (2)
- Teams emails (2)
- teams information sessions (2)
- Teams mobile app (2)
- Teams notifications (2)
- Teams out-of-office (2)
- Teams wiikipage (2)
- techfest 2018 (2)
- techfest competition (2)
- Telkom (2)
- TENET (2)
- Tertiary Education and Research Network of South Africa (2)
- test marks (2)
- textHELP Read&Write Gold (2)
- timetables (2)
- torrent (2)
- trader (2)
- training rooms (2)
- transfer a call (2)
- travel (2)
- UCT app (2)
- UCT dialling plan call functionality (2)
- UCT internet calendars (2)
- UCT mobile (2)
- UCT Radio (2)
- uct techfest (2)
- UCT telephony infrastructure (2)
- undergrad (2)
- Undergraduate (2)
- underwater cable (2)
- unsecured computers (2)
- update details (2)
- updatre (2)
- upgraded classroom (2)
- usage (2)
- USB (2)
- useful numbers (2)
- user (2)
- user ID (2)
- user name (2)
- VC open lecture (2)
- VGA (2)
- video call (2)
- video conference bridge (2)
- video feeds (2)
- visitors (2)
- visual aids (2)
- Voice (2)
- Voice over IP (2)
- VoIP (2)
- volunteer (2)
- volunteering (2)
- vpn.uct.ac.za (2)
- WACS (2)
- walk in (2)
- web-vpn (2)
- webcam (2)
- WebNow (2)
- website hosting (2)
- West Africa Cable System (2)
- whitepages (2)
- Windows Phone (2)
- wired (2)
- wireless camera (2)
- wireless router (2)
- workflow (2)
- work from home (2)
- Xbox (2)
- xerox (2)
- XML (2)
- Yosemite (2)
- zoom licence (2)
- 2X Client RDP (1)
- 4G (1)
- 32 bit system (1)
- 64 bit system (1)
- 64 vs 32 bit (1)
- 90 days (1)
- 2015 (1)
- @alumni.uct.ac.za (1)
- @uct.ac.za (1)
- abroad (1)
- academic metadata (1)
- academic project (1)
- academic staff (1)
- academic support (1)
- academic teaching labs (1)
- acceptable use (1)
- access card (1)
- access files and folders (1)
- access file storage (1)
- access mailbox (1)
- accessory (1)
- access requirements (1)
- access to services (1)
- access voicemail (1)
- accommodation (1)
- Accounting (1)
- accounts (1)
- Accounts Payable (1)
- Accounts Receivable (1)
- accuracy (1)
- accurate (1)
- acquisition (1)
- Acrobat (1)
- Acrobat Reader (1)
- activate windows on your laptop (1)
- activation (1)
- activation away from campus (1)
- ActiveSync (1)
- ActiveX (1)
- ad-hoc (1)
- add channels (1)
- additional file space (1)
- add members (1)
- add teams members (1)
- ad hoc (1)
- adjust volume (1)
- administrative systems (1)
- admin systems (1)
- admit people from lobby (1)
- Adobe Connect (1)
- adobe license agreement (1)
- Adobe Reader (1)
- Adobe software (1)
- adobe tv (1)
- adobe tv; online training; photoshop; adobe acrobat; indesign; dreamweaver; adobe; (1)
- AdobeWorkshops (1)
- advanced chat in Teams (1)
- advanced search (1)
- affiliate (1)
- agenda (1)
- agendas (1)
- alias myUCT mailbox (1)
- alternate contact details (1)
- alumnus (1)
- Amathuba (1)
- ambulance (1)
- announcement archive (1)
- annual lab project (1)
- answers (1)
- Anti-virus software (1)
- antivirus (1)
- antivirus package (1)
- anyconnect (1)
- anyconnect for apple (1)
- anyconnect for linux (1)
- anyconnect for mobile device (1)
- anyconnect for windows (1)
- anyconnect mobility client (1)
- app (1)
- apple updater (1)
- applicable to (1)
- applications (1)
- appropriate use of computer facilities (1)
- apps for meetings (1)
- apps in teams (1)
- app store (1)
- architecture labs (1)
- archive (1)
- archive manager (1)
- article (1)
- assessments (1)
- attach files (1)
- attachment (1)
- attend a live event (1)
- attendee external speakers (1)
- attendee interaction (1)
- attendee participation (1)
- attendee report (1)
- attendees presentation-style meetings (1)
- attendees to register (1)
- attribute values (1)
- audible mouse movements (1)
- audio settings (1)
- auditorium (1)
- Authoring (1)
- Authorised UCT community member (1)
- auto-populated (1)
- auto-reply (1)
- AutoDesk (1)
- automated Configuration Assistant Tool (1)
- automatic blinds (1)
- AVer (1)
- AVer document camera (1)
- Awards (1)
- away (1)
- Azure (1)
- background image (1)
- background noise (1)
- background templates (1)
- back up (1)
- back up apple mac osx (1)
- back up files (1)
- ban (1)
- bandwidth quota (1)
- banned (1)
- barring restrictions (1)
- BCC (1)
- best practice guidelines (1)
- bibliography (1)
- Billing (1)
- Bits & Bytes (1)
- Bits & Bytes newsletter (1)
- block access (1)
- blocked (1)
- blocked file type (1)
- block out workday in Teams (1)
- book (1)
- booking (1)
- book lecture recording (1)
- bookmarks (1)
- boost wifi (1)
- bots (1)
- bounced message (1)
- breach of copyright (1)
- bridging finance (1)
- broken air conditioner (1)
- broken blinds (1)
- broken furniture (1)
- broken projector (1)
- build charts (1)
- bulk printing (1)
- bulleted lists (1)
- business (1)
- Business analyst (1)
- Business records and procedural documentation (1)
- business writing (1)
- buy computers (1)
- buying hardware and software (1)
- buying software (1)
- buy laptops (1)
- bypass lobby (1)
- Bytes (1)
- calendar in a Teams channel (1)
- call center (1)
- call centre (1)
- call costs (1)
- call details (1)
- call monitoring (1)
- calls on WiFi (1)
- call summary (1)
- call types (1)
- cambria house (1)
- cameras (1)
- campus licence (1)
- campus network (1)
- Cancelled (1)
- cancel subscriptions (1)
- Canon (1)
- captivate (1)
- Cash Management (1)
- categories (1)
- categorise (1)
- category (1)
- CBS (1)
- CC (1)
- cease support (1)
- cell phone (1)
- Cellular call (1)
- cellular number (1)
- central data centre; (1)
- central ICT infrastructure (1)
- centrally bookable classrooms (1)
- Centre for Innovation in Teaching and Learning (1)
- change default password (1)
- change details (1)
- change email address (1)
- change participant roles (1)
- change Teams background (1)
- Channel (1)
- channel calendar (1)
- channel owner (1)
- chat functionality (1)
- chat in teams (1)
- cifs (1)
- CILT) (1)
- Cisco (1)
- Cisco Secure Client (1)
- citations (1)
- civil charges (1)
- class lists (1)
- classroom-based training (1)
- classroom AV/IT equipment (1)
- classroom renewal (1)
- classroom renewal project (1)
- classroom safe (1)
- classroom technology support (1)
- classroom training (1)
- classroom video (1)
- clean up (1)
- cleanup (1)
- clickjack (1)
- client (1)
- closed committee (1)
- closed list (1)
- cloud (1)
- cloud-based applications (1)
- cloud applications (1)
- cloud based email servce (1)
- cloud computing (1)
- CMD (1)
- CMS (1)
- code management (1)
- collaborate on documents (1)
- collaborate on research project (1)
- committee documentation (1)
- Committee member (1)
- committee members (1)
- committees (1)
- Committee type (1)
- common areas (1)
- common drives (1)
- compare Word document versions (1)
- composing professional emails (1)
- Computer Facilities (1)
- computer file manager (1)
- computer rental (1)
- computers (1)
- computer security (1)
- Computer Security Incident Response Team (1)
- computing (1)
- computing lab policy (1)
- computing labs (1)
- conditional formatting (1)
- conference calling (1)
- Conference Management Centre (1)
- conference server (1)
- confidential (1)
- confidentiality (1)
- Configuration Assistant Tool (1)
- configure mail settings (1)
- connection speed (1)
- connection types (1)
- connectivity (1)
- connect to the internet (1)
- connect your Mac (1)
- constraints (1)
- construction economic management lab (1)
- consult (1)
- contact (1)
- Contact centre (1)
- content analyst (1)
- content architect (1)
- Content Architecture team (1)
- Content collection (1)
- content object (1)
- content owner (1)
- content properties (1)
- content type (1)
- control access on telephone line (1)
- controlled lists (1)
- controlled vocabularies (1)
- Controlling (1)
- control panel (1)
- Conversation history (1)
- conversations (1)
- copy data (1)
- copy files (1)
- copy files or folders (1)
- copying (1)
- copyleft (1)
- copyright act (1)
- copyright holder (1)
- copyright registration (1)
- copyrught (1)
- Core Business Services (1)
- core business systems (1)
- core ICT service (1)
- Core ICT services (1)
- correctly-configured Novell client (1)
- cortana (1)
- Cortana daily email (1)
- costing model; icts-managed student computing labs; lab administrators; configuration management software; centrally-managed computers; base image; standard software configurations; base image + apps; (1)
- costs of cybercrime (1)
- course (1)
- course booking (1)
- course fees (1)
- course times (1)
- cover page (1)
- COVID-19 lab times (1)
- CPS (1)
- CPU (1)
- create a group (1)
- create an email (1)
- create a new Microsoft 365 group (1)
- create appointments (1)
- create a presentation (1)
- create a shared mailbox (1)
- create a table in Word (1)
- create channels (1)
- create contact groups (1)
- create meeting invitation (1)
- create meetings (1)
- create tasks (1)
- create text boxes (1)
- create website (1)
- credit card (1)
- Crestron (1)
- crime (1)
- critical (1)
- CRM (1)
- CSS Maintenance (1)
- CSS Onsite (1)
- current students (1)
- Customer Relationship Management (1)
- Customer Services Division (1)
- customised courses (1)
- customised training (1)
- customise Outlook settings (1)
- cyber bully (1)
- cyber criminals (1)
- cyber stalking (1)
- daily briefing email (1)
- databases (1)
- data caps (1)
- data connection (1)
- DataFirst (1)
- data mangement (1)
- data network (1)
- data projectors (1)
- datasets (1)
- data steward (1)
- deactivate subscription (1)
- deal (1)
- default email address (1)
- default password (1)
- Degraded (1)
- delegates (1)
- delete a group (1)
- delete a shared mailbox (1)
- delete mailing lists (1)
- deliver (1)
- delivering (1)
- delivery (1)
- demonstrations scenarios (1)
- depart (1)
- department (1)
- departmentally-managed (1)
- departmentally-owned (1)
- department moves (1)
- department staff (1)
- departure (1)
- design (1)
- design a presentation (1)
- desk moves (1)
- desktop computer (1)
- desktop management (1)
- desktop security services (1)
- desktop security software (1)
- development student administration system (1)
- devices (1)
- device safety (1)
- devops (1)
- dialling pad (1)
- digitally sign documentation (1)
- digital security (1)
- digital signage functionality (1)
- digital signature (1)
- directions (1)
- directions to ICTS Front Office (1)
- directions to ICTS on Main (1)
- Disability (1)
- disable meeting chat (1)
- disable reply-all (1)
- disable system restore (1)
- disable unlawful content (1)
- disciplinary (1)
- Discovery (1)
- discretionary physical use (1)
- discuss projects (1)
- display (1)
- disposal (1)
- disposal of goods over 5 years (1)
- dissertation (1)
- Distribution (1)
- distribution lists (1)
- division (1)
- document encryption (1)
- document management (1)
- documents folder (1)
- domain (1)
- domain administrator (1)
- Don'ts (1)
- door (1)
- Dos' (1)
- Down (1)
- download and install OneDrive for Business (1)
- download and installTeams (1)
- downtime (1)
- dreamweaver (1)
- driver (1)
- Drupal roles (1)
- Drupal training (1)
- Drupal users (1)
- Dublin Core Metadata Standard (1)
- duplicate (1)
- duplication (1)
- Durban (1)
- e-learning authoring tool (1)
- earphones (1)
- EBE (1)
- EBE CAD and Studio Labs (1)
- ECAR survey (1)
- echo (1)
- edge (1)
- edit channels (1)
- eduroam; wireless; hospital (1)
- effective email (1)
- effective web searches (1)
- electronically sign (1)
- electronically sign documentation (1)
- electronic calendars (1)
- electronic newsletter (1)
- electronic resources (1)
- electronic signature (1)
- email address for role-based function (1)
- email disclaimer (1)
- email for life (1)
- email naming standard (1)
- email nickname; alternate email address; additional mailbox; UCT email naming standard; nickname naming standard; (1)
- email seminar (1)
- email signature (1)
- email structure (1)
- emerald (1)
- Emerald LCD (1)
- emergency (1)
- emergency maintenance (1)
- Emeritus Associate Professor (1)
- Emeritus Professor (1)
- employment opportunities (1)
- end-to-end user experience (1)
- End-user device (1)
- endnotes (1)
- end of life (1)
- engage with Teams (1)
- enhancement (1)
- enhancement request (1)
- ensure compliance (1)
- ensure security of the network (1)
- enterprise (1)
- enterprise-wide essential service (1)
- enterprise architecture; EA; Umcheya (1)
- enterprise content management programme (1)
- Enterprise Controlling (1)
- ER24 (1)
- escalate (1)
- escalate call (1)
- escalation (1)
- e simulations (1)
- event (1)
- event date (1)
- event date and time (1)
- event details (1)
- event organiser (1)
- event organiser checklist (1)
- event registration link (1)
- Events Management (1)
- event standard replies (1)
- event time (1)
- event title (1)
- exam (1)
- Excel advanced (1)
- Excel beginner (1)
- Excel charts (1)
- Excel courses (1)
- Excel data (1)
- Excel filter (1)
- Excel formatting (1)
- Excel formulas (1)
- Excel functions (1)
- excel intermediate (1)
- Excel sort (1)
- Excel templates (1)
- Excel workbooks (1)
- Excel workshops (1)
- exceptions (1)
- Exceptions to the supported hardware policy (1)
- exclusions (1)
- Executive Information Systems (1)
- existing third party (1)
- existing website (1)
- expectations (1)
- expire (1)
- extension (1)
- external computer facilities (1)
- external drive (1)
- external hard drives (1)
- external numbers (1)
- external people (1)
- extra tables (1)
- face-to-face teaching (1)
- facilitate communication (1)
- factors (1)
- faculty managers (1)
- faculty moves (1)
- Faculty Staff (1)
- fake Microsoft support (1)
- false (1)
- FAQs Web CMS (1)
- FAQs Wordpress (1)
- faulty equipment (1)
- fax charges (1)
- fax number (1)
- fax service (1)
- feature phone (1)
- features (1)
- fibre (1)
- file management strategy (1)
- file recovery (1)
- files and online storage in Teams (1)
- files backup (1)
- files in Teams (1)
- Fill & Sign (1)
- finance (1)
- Financial (1)
- Financial Accounting (1)
- find files (1)
- Find My iPhone (1)
- fire (1)
- fire department (1)
- Firefox OS (1)
- firewall policy (1)
- first-level support (1)
- fix (1)
- Fixed Assets (1)
- flexible work (1)
- floors (1)
- focus (1)
- food (1)
- footnotes (1)
- FOrest Hill (1)
- forgot password (1)
- format an email (1)
- format characters (1)
- Format Excel cells (1)
- format lists (1)
- former employee's mailbox (1)
- former employee mailbox (1)
- for sale (1)
- forward call (1)
- forwarding of old email addresses (1)
- fraud (1)
- FreeRDP (1)
- Free State (1)
- free use (1)
- Fujitsu (1)
- full access (1)
- functional email addresses (1)
- Funds Management (1)
- furniture (1)
- Garth Hector (1)
- General Ledger (1)
- generic email address (1)
- Gerhard Mohamed (1)
- GIMP (1)
- gitlab (1)
- Gnome (1)
- golden egg (1)
- goodbye (1)
- Google (1)
- Google Chrome (1)
- google docs (1)
- google forms (1)
- google groups (1)
- google hangouts (1)
- google sheets (1)
- google slides (1)
- GoPro (1)
- Grahamstown (1)
- greeting (1)
- group for teams (1)
- group lists (1)
- groups and committees (1)
- group work (1)
- G Suite for Education (1)
- guest account (1)
- guideline for forms; departmental form owners; new form; existing form; (1)
- Gumtree (1)
- H5OS (1)
- handset (1)
- hard drive (1)
- hardware accessories (1)
- hardware policy (1)
- hardware rental (1)
- hardware repair (1)
- headset recommendations (1)
- health lab (1)
- health sciences (1)
- health sciences labs (1)
- Health Sciences video conferencing rooms (1)
- help documentation (1)
- help in residence (1)
- help resources (1)
- hiddingh (1)
- hide mobile number (1)
- high priority chats (1)
- High Sierra (1)
- Hilton Kannemeyer (1)
- hire lab (1)
- hiring of training rooms (1)
- hoax (1)
- HODs (1)
- hold online meetings (1)
- holiday (1)
- Home (1)
- Honorary academic staff member (1)
- hospital (1)
- host (1)
- hostname (1)
- HPC account (1)
- HSF (1)
- https://mscloudtestuctac.sharepoint.com (1)
- https://uctcloud.sharepoint.com (1)
- hyperlinks (1)
- IA (1)
- IBM (Lenovo) (1)
- iCal client (1)
- ICT components (1)
- ICT equipment (1)
- ICT infrastructure (1)
- ICT news (1)
- ICTS Acquisitions (1)
- ICTS announcements (1)
- ICTS annual report (1)
- ICTS communications (1)
- ICTS Content Architecture (1)
- ICT services (1)
- ICTS Facebook (1)
- ICTS Front Office (1)
- ICTS maintenance slots (1)
- ICTS newsletter (1)
- ICTS scheduled maintenance slots (1)
- ICTS structure (1)
- ICTS Training channel (1)
- ICTS Training channnel (1)
- ICTS Training Room (1)
- ICTS Twitter (1)
- ICT subsystems (1)
- ICTS Water Conservation Initiative (1)
- ICTS water saving (1)
- ICT training (1)
- ID (1)
- identifty theft (1)
- Identity Vault (1)
- ID theft (1)
- IEEE Learning Object Metadata (1)
- illegal (1)
- iMac Desktops (1)
- imaging (1)
- improve wifi (1)
- incidents (1)
- incoming call (1)
- indesign (1)
- individuals or groups (1)
- infographics (1)
- information assets (1)
- information content publishing (1)
- Information management (1)
- information services (1)
- insert tables (1)
- installations (1)
- install IP phone (1)
- install office (1)
- install office 365 (1)
- install office 2013 (1)
- install software (1)
- instant meetings (1)
- instant message (1)
- instant messaging (1)
- instant messaging. conferencing (1)
- instructions (1)
- Intellectual Property (1)
- interactive meetings (1)
- interactive tools in Teams (1)
- internal and internal email addresses (1)
- internal audit (1)
- Internal calls (1)
- international (1)
- International call (1)
- international calls (1)
- internet-connected location (1)
- internet; email; social media; web; tim berners lee; world wide web; www; (1)
- Internet and email use; take-down procedure; ISPA code of conduct; ICTS policies; UCT calendar and official publicholidays; (1)
- internet archive (1)
- internet connection (1)
- internet predators (1)
- internet quota (1)
- Internet Service Providers Association (1)
- internet services (1)
- internet usage (1)
- interoperability (1)
- introduction to social media (1)
- invite guests (1)
- IP address (1)
- iPrint printer driver (1)
- iPrint webpage (1)
- ISDN (1)
- isntall (1)
- ISPA (1)
- ISPA code of conduct (1)
- IT Liaisons (1)
- IT reps (1)
- IT support (1)
- iTunes (1)
- it workshop (1)
- Java (1)
- Joburg (1)
- join a group (1)
- join an online meeting (1)
- join a teams meeting (1)
- joint staff (1)
- join via team code (1)
- journal (1)
- JPEG-2000 (1)
- key management service (1)
- khan academy (1)
- Kit Kat (1)
- KMS activation (1)
- KPI (1)
- Kramer (1)
- KwaZulu Natal (1)
- KZN (1)
- lab administrator (1)
- lab assistant (1)
- label (1)
- lab image (1)
- lab opening during COVID (1)
- laboratory (1)
- lapel (1)
- laptop collection (1)
- laptop rental (1)
- laptop sound (1)
- large events (1)
- Learning (1)
- Learning Management System (Vula) (1)
- leave (1)
- leave group (1)
- leaving (1)
- leaving UCT (1)
- lecture (1)
- lecturers (1)
- Lee-Ann Smith (1)
- Leopard (1)
- Leslie (1)
- letter of introduction (1)
- LG (1)
- licence (1)
- license (1)
- lights (1)
- limitation (1)
- Limit background noise (1)
- line (1)
- link-up (1)
- linus (1)
- Linux operating system (1)
- linux system updates (1)
- linux updates (1)
- Lion (1)
- list (1)
- list email addiress (1)
- Literacy assistance software (1)
- live event (1)
- live events email toolkit (1)
- live events organiser (1)
- load shedding (1)
- loadshedding (1)
- loadshedding; (1)
- loan (1)
- loan. loan laptops (1)
- local (1)
- Local call (1)
- log a live events fault (1)
- lower campus (1)
- LTE (1)
- Lung Institute (1)
- lynda (1)
- lynda.uct.ac.za (1)
- MacBook (1)
- Machine-Readable Catalogui (1)
- mac mail. IMAP (1)
- macOS 10.13 (1)
- macOS 10.14 (1)
- macros in Word (1)
- macrovirus (1)
- mailing lists migration (1)
- mailman (1)
- mailman archive (1)
- mailman decommission (1)
- mail merge (1)
- MAK (1)
- MAK activation (1)
- malicious software (1)
- manage (1)
- manage appointments (1)
- manage calendar (1)
- manage call (1)
- manage calls (1)
- manage channel members (1)
- manage contact groups (1)
- manage files (1)
- manage lists in Word (1)
- manage list subscriptions (1)
- manage meetings (1)
- manage password (1)
- Manager (1)
- manage tasks (1)
- manage team (1)
- Mandela (1)
- manual (1)
- marks (1)
- Marsh mallow (1)
- Marsh mellow (1)
- Materials Management (1)
- mathworks (1)
- Mavericks (1)
- MCA (1)
- McAfee updates (1)
- McAfee VirusScan User Guide (1)
- meals (1)
- media clips (1)
- Media collections (1)
- medical (1)
- meet in a channel (1)
- meeting invitations (1)
- meeting participants (1)
- meet now (1)
- membership (1)
- mesh (1)
- message (1)
- messages (1)
- message size exceeded (1)
- Metadata and Information Architecture (1)
- Metadata and Information Architecture Policy (1)
- metadata governance body (1)
- metadata management (1)
- Metadata management team (1)
- metadata repository (1)
- metadata standards (1)
- Metadata Working Group (1)
- Microsoft 365 (1)
- microsoft 365 group settings (1)
- microsoft 365 licence (1)
- Microsoft Azure for Students (1)
- Microsoft Imagine Academy (1)
- Microsoft licensing (1)
- Microsoft Lync (1)
- Microsoft Office 2011 (1)
- Microsoft Office productivity suite (1)
- microsoft remote desktop (1)
- microsoft software (1)
- microsoft stream (1)
- Microsoft Teams recordings (1)
- Microsoft Word (1)
- mic settings (1)
- mic sound (1)
- Middle (1)
- migrated from Skype for Business to Teams (1)
- migrate mailing lists (1)
- minimum requirements (1)
- missed call (1)
- mobile computing (1)
- mobile device (1)
- mobile equipment (1)
- mobile numbers (1)
- mobile phone (1)
- Mojave (1)
- Mono speaker (1)
- monthly digital performance (1)
- monthly newsletter (1)
- Moot Court (1)
- Mountain Lion (1)
- move ICT equipment (1)
- move to Microsoft 365 groups (1)
- MS SyncToy (1)
- multi-factor authentication (1)
- multiple activation key (1)
- mute participants (1)
- MWG (1)
- MyAnalytics (1)
- myuct mailbox (1)
- naming convention (1)
- naming standard (1)
- nashua (1)
- National call (1)
- Nelson Mandela Metropolitan University (1)
- Netcare (1)
- Network infrastructure device (1)
- network password (1)
- Network Peering (1)
- network point (1)
- network printer (1)
- network printing (1)
- network renewal (1)
- network resources (1)
- new (1)
- new 3rd party (1)
- new location (1)
- new meeting experience (1)
- new password (1)
- new printers (1)
- newsletter (1)
- newsletter mailing list (1)
- newspaper (1)
- new UCT website (1)
- nhls (1)
- NI (1)
- nickname email (1)
- NMMU (1)
- Noise-cancellation (1)
- Noise-cancellation mic (1)
- Nokia (1)
- non-academic labs; (1)
- Not Avail (1)
- notebook (1)
- Not Used (1)
- Novell iPrint client' iPrint (1)
- NOW; NOW Mobile; SNOW; ServiceNow (1)
- Numeracy Lab (1)
- off-campus location (1)
- off campus (1)
- Office 2011 for Mac (1)
- Office for Mac 2011 (1)
- Office productivity software (1)
- Office reply (1)
- official calendar events (1)
- official UCT lists (1)
- Oliver Tambo Moot Court (1)
- once-off lists (1)
- on demand (1)
- one-to-one (1)
- one-to-three (1)
- one drive (1)
- OneDrive app (1)
- on leave (1)
- online applications (1)
- online booking form (1)
- online collaboration space (1)
- online directory (1)
- online exams (1)
- online form (1)
- online meetings (1)
- online safety (1)
- onsite technical support (1)
- open committee (1)
- opencontent (1)
- open files (1)
- open knowledge foundation (1)
- open list (1)
- Open UCT (1)
- Oracle (1)
- order of proceedings (1)
- Organisational Management (1)
- organise slides (1)
- organise your mailbox (1)
- organogram (1)
- os (1)
- OS X 10.10 (1)
- outgoing call (1)
- outlook for mac (1)
- Outlook mailbox (1)
- outlook profiles (1)
- out of office (1)
- output (1)
- overseas (1)
- oversubscribed courses (1)
- own background (1)
- owner-managed mailing list (1)
- P&S Venue Bookings (1)
- package a presentation (1)
- page layout (1)
- panellists (1)
- papercut (1)
- paperless (1)
- PASS staff (1)
- password change (1)
- password for life (1)
- password format (1)
- password management (1)
- password regulations (1)
- password rules (1)
- password self service (1)
- past Teams sessions (1)
- patch (1)
- patches and updates (1)
- patent (1)
- Payment (1)
- Payroll (1)
- PC sound (1)
- permanent (1)
- permanent password (1)
- permit (1)
- personal (1)
- personal computer (1)
- Personal Identification Number (1)
- Personnel Cost Planning (1)
- Personnel Management (1)
- PGWC (1)
- Philips (1)
- phisher (1)
- phishing attack (1)
- phising (1)
- phone account (1)
- Phone accounts (1)
- phone and fax (1)
- phone book (1)
- phone directory (1)
- phone numbers (1)
- phone restrictions (1)
- phone tracking (1)
- photograph (1)
- photoshop (1)
- physical access (1)
- physical access to labs (1)
- Physical publication (1)
- picture (1)
- pin a post (1)
- PivotCharts (1)
- PivotTables (1)
- place order (1)
- place order. order (1)
- Plantronics (1)
- podcast (1)
- police (1)
- polls (1)
- Polly (1)
- polycom CCX400 (1)
- Polycom VVX310 (1)
- poor signal (1)
- post (1)
- Posters (1)
- posts (1)
- power failure (1)
- powerful collaboration tool (1)
- powerful collaboration tools (1)
- power management settings (1)
- PowerPoint 2013 (1)
- PowerPoint courses (1)
- PowerPoint Essentials (1)
- PowerPoint graphics (1)
- PowerPoint intermediate (1)
- PowerPoint live (1)
- PowerPoint narration PowerPoint and Teams (1)
- PowerPoint skills (1)
- PowerPoint templates (1)
- power shutdowns (1)
- PRD (1)
- predators (1)
- preferential pricing (1)
- preferredname.surname@uct.ac.za (1)
- present content (1)
- presenter controls (1)
- Pretoria (1)
- price lists ICTS price lists (1)
- prices (1)
- Principal's Circular (1)
- Principal’s Circulars (1)
- print. printing (1)
- print a document (1)
- print an email (1)
- print a presentation (1)
- printer information (1)
- printers (1)
- printing for staff (1)
- print software (1)
- privacy statement (1)
- private (1)
- private channels (1)
- private teams (1)
- private use (1)
- problem notices (1)
- procedure writing workshop (1)
- process writing (1)
- production (1)
- production environment (1)
- production support (1)
- Profile (1)
- Programmes (1)
- programs (1)
- progress (1)
- project (1)
- Project 2010 (1)
- Project 2013 (1)
- project administrators (1)
- project sites (1)
- project staff (1)
- Proline (1)
- promotion (1)
- proof a document (1)
- properties (1)
- proper use of computing facilities (1)
- prosecution (1)
- protecting your privacy (1)
- protect your privacy (1)
- proxy access (1)
- Publications (1)
- public channels (1)
- public mailing list (1)
- public Skype (1)
- public teams (1)
- purchasing hardware (1)
- Purchasing in SAP (1)
- purchasing software (1)
- Python (1)
- Q&A functionality (1)
- quit (1)
- quitting (1)
- quizzes Microsoft Stream Bookings (1)
- quota (1)
- quotation (1)
- quote (1)
- randomised quizzes (1)
- rds.uct.ac.za (1)
- rdware (1)
- re-assign nickname (1)
- re-install (1)
- re-installation (1)
- re-use (1)
- read and write (1)
- read receipts (1)
- real-time collaboration (1)
- recall (1)
- recording (1)
- recordings (1)
- recover a deleted shared mailbox (1)
- recover a shared mailbox (1)
- recover deleted items (1)
- recover password (1)
- reenable gatekeeper (1)
- references (1)
- Referencing software (1)
- refresh (1)
- registered student (1)
- Registrar (1)
- Registrar's Office (1)
- registration form (1)
- regular backup routine (1)
- reinstall (1)
- reinstallation (1)
- reject (1)
- remote access to labs (1)
- remote desktop client (1)
- remote desktop connection for linux (1)
- remote desktop for apple mac (1)
- remote settings (1)
- remote work (1)
- remote working safety guide (1)
- remote working toolkit (1)
- removable media (1)
- remove (1)
- remove access to a shared mailbox (1)
- remove members (1)
- remove participants (1)
- renewal (1)
- renew third party (1)
- rent a speaker-phone (1)
- repair (1)
- reply all (1)
- reply by (1)
- report wifi problems (1)
- representatices (1)
- reputation (1)
- request (1)
- request access to a shared mailbox (1)
- request a shared mailbox (1)
- request assistance with setting up a Teams live event (1)
- request Teams Training (1)
- requirements (1)
- research and development (1)
- Research data (1)
- Research Data Management (1)
- research email addresses (1)
- researchers (1)
- research project (1)
- research software (1)
- research support staff (1)
- residence IT reps (1)
- Residence Labs (1)
- residence network (1)
- res life (1)
- resolution (1)
- resource (1)
- response time (1)
- responsibility (1)
- restore (1)
- restore files from backup (1)
- restricted folder (1)
- restrictions (1)
- results (1)
- retention of non-@uct.ac.za email addresses (1)
- retire (1)
- Retired (1)
- retired staff (1)
- Retired staff member (1)
- retirees email for life (1)
- retiring (1)
- retrenchment (1)
- retrievability (1)
- retrovirus (1)
- retry timeout (1)
- revert to earlier Word versions (1)
- review a Word document (1)
- review presentations (1)
- Rhodes (1)
- Rhodes University (1)
- RightFax account (1)
- role (1)
- Rondebosch (1)
- room (1)
- router (1)
- safe (1)
- safety and security (1)
- Sailfish OS (1)
- Sales (1)
- Samsung (1)
- SAP availability (1)
- SAP Foundation (1)
- SAP help (1)
- SAP policies (1)
- SAP policy (1)
- SAP PRD (1)
- SAP PRD emergency maintenance policy (1)
- SAP Purchasing (1)
- SAP R/3 (1)
- SAP reporting (1)
- SAPS (1)
- SAP schedule (1)
- SAP system availability schedule (1)
- SAP TST refresh (1)
- SAP user expiry (1)
- save an email (1)
- save a presentation (1)
- save files (1)
- scammer (1)
- scan (1)
- scanner (1)
- scanning (1)
- Schedule (1)
- schedule a meeting (1)
- Scheduled Downtime (1)
- scheduled ICTS maintenance slots (1)
- scheduled maintenance (1)
- schedule restart (1)
- schemas (1)
- Scholarly content (1)
- scholarly metadata (1)
- Scholarly resources (1)
- screens (1)
- screen sharing audio (1)
- SD Production Support (1)
- SD Systems Development (1)
- search (1)
- search Teams (1)
- secure data (1)
- Securing Electronic Communications (1)
- security advisories (1)
- security training (1)
- selection (1)
- self-training (1)
- self-training resources (1)
- selling (1)
- selling online (1)
- seminar room (1)
- send as (1)
- send a text (1)
- sending documents (1)
- send instant messages (1)
- sensitive (1)
- separate files (1)
- server (1)
- service catalogue (1)
- service contract (1)
- service description (1)
- service levels (1)
- service level target; (1)
- service pack 1 (1)
- servicing officers (1)
- session recordings (1)
- set up channels (1)
- set up mailing list (1)
- set up teams (1)
- set up voicemail (1)
- set up windows (1)
- share a file (1)
- share a screen (1)
- share content (1)
- shared area (1)
- shared drive (1)
- shared folder (1)
- shared Google Drive folder (1)
- shared mailbox (1)
- shared mailbox benefits (1)
- shared mailbox limitations (1)
- shared mailbox storage (1)
- shared network drive (1)
- shared resources (1)
- share mailbox permissions (1)
- share meeting recordings (1)
- share notes (1)
- share screen (1)
- shareware (1)
- shortcuts (1)
- show participants (1)
- Siemens LCD (1)
- sign in to IP phone (1)
- simulink (1)
- single speaker (1)
- site licence (1)
- Skype for Business chats (1)
- Skype for Business contacts (1)
- Skype for Business mobile app (1)
- SLED 10 (1)
- slow wifi (1)
- SmartArt (1)
- smbclient (1)
- SMS (1)
- snapper (1)
- SNMP (1)
- social (1)
- social media help (1)
- social media scam (1)
- social media settings (1)
- social networking (1)
- software downloads (1)
- software for students (1)
- software licence (1)
- software patch (1)
- software price list (1)
- software purchasing (1)
- software support; debugging; incompatibilities; illegal software; bundled software; ICTS Acquisitions; (1)
- software update (1)
- Sol Plaatje University (1)
- sound projection (1)
- source code (1)
- South Africa (1)
- SP 1 (1)
- SP1 (1)
- spam filter; unsolicited bulk email; inbound lockout; blocked senders; permitted senders; auto allow; IP reputation checks; greylisting; recipient validation; email scanning; attachment scanning; mimecast (1)
- special purpose (1)
- special purpose network (1)
- SPI (1)
- SPU (1)
- SSL certificates (1)
- staff and student groups (1)
- staff card (1)
- staff directory (1)
- staff email (1)
- Staff mailbox (1)
- staff usage reports (1)
- stalking (1)
- standard announcements (1)
- standard configuration (1)
- standard installation (1)
- standard lab software (1)
- standard meetings (1)
- standards and guidelines (1)
- standard UCT configuration (1)
- standard UCT software (1)
- start a recording (1)
- start recording (1)
- static IP address (1)
- Statistical analysis software (1)
- status updates (1)
- stealing (1)
- Stellenbosch (1)
- stolen phone (1)
- storage facilities (1)
- storage optimisation (1)
- storage options (1)
- storage space (1)
- story (1)
- Student Administration Self-Service (1)
- student administration systems (1)
- Student Computing Services (1)
- student email (1)
- student housing (1)
- student information (1)
- student jobs (1)
- studentnumber@myuct.ac.za (1)
- student self service (1)
- students mailbox (1)
- student tips (1)
- subdivide folders (1)
- subject line (1)
- subscribed members (1)
- Sunday (1)
- supported browser (1)
- supported hardware (1)
- supported hardware policy; desktop hardware support; supported hardware list; data recovery; manufacturers' warranty; extended ICTS warranty; not supported; (1)
- support hours (1)
- Support Package Implementation (1)
- survey (1)
- swap Teams tenant (1)
- Sway (1)
- Symbian (1)
- sync (1)
- sync files (1)
- sync files apple mac osx (1)
- synchronise (1)
- Synergyse training (1)
- system requirements (1)
- systems (1)
- systems development (1)
- systems preferences (1)
- T1 (1)
- T1 contract (1)
- T2 (1)
- T2 contract (1)
- T3 (1)
- T3 contract (1)
- TA01 (1)
- table (1)
- table of contents (1)
- tables (1)
- tables in Word (1)
- tabs (1)
- tagging (1)
- take-down notification (1)
- take control of presentation (1)
- target audience (1)
- TCS (1)
- Teaching and learning (1)
- teaching venues; classroom renewal project; centrally-bookable; audio-visual; information technology; physical renovations; (1)
- Teaching with tablets (1)
- teachning (1)
- team icon (1)
- Teams audio and video (1)
- Teams best practice collaborate with Teams (1)
- Teams call functionality (1)
- teams calls (1)
- Teams channel (1)
- teams chats chats (1)
- Teams desktop application (1)
- Teams emojis (1)
- Teams event (1)
- Teams FAQs Teams meetings (1)
- Teams features and functionality (1)
- Teams files (1)
- Teams for academics (1)
- Teams governance (1)
- Teams integration with Microsoft 365 (1)
- Teams live event (1)
- Teams meeting chat (1)
- Teams messages (1)
- teams mobile (1)
- Teams online (1)
- teams online courses (1)
- Teams permissions (1)
- Teams platform (1)
- Teams Premium (1)
- teams role-based (1)
- Teams time management (1)
- teams top 5 tips (1)
- teams use cases (1)
- teams video (1)
- Teams video call (1)
- Teams vs Zoom (1)
- Teams web browser (1)
- technical business writing (1)
- Technical Customer Services (1)
- technical support (1)
- technical support services (1)
- technical writer (1)
- technology (1)
- telecommute (1)
- telecommuting (1)
- teleconference (1)
- teleconferences (1)
- telephone system (1)
- telephony (1)
- Telkom phonebook entry (1)
- temporary access (1)
- temporary staff (1)
- Terms and conditions of the ICTS Website Launch competition (1)
- test environment (1)
- test mode watermark (1)
- Test version (1)
- theft (1)
- Theo Armstrong (1)
- Theses (1)
- thesis (1)
- third party mailbox (1)
- third party number (1)
- third party role model (1)
- Third Party System administrator (1)
- thunderbird (1)
- Tiger (1)
- time machine (1)
- Time Management (1)
- timing (1)
- tips (1)
- Tizen (1)
- To (1)
- token (1)
- top-up (1)
- top-up services (1)
- top 10 features in Teams (1)
- Toshiba (1)
- track changes (1)
- trademark (1)
- trading post (1)
- traffic class (1)
- Traffic Control (1)
- traffic limitation (1)
- training lab 1 (1)
- training lab 2 (1)
- training labs (1)
- Training services (1)
- Transactional data (1)
- transfer devices during Teams meetings (1)
- transfer ownership calendar resource (1)
- transitions (1)
- transport (1)
- travelling (1)
- Travel Management (1)
- Treasury (1)
- trojan (1)
- true (1)
- true or false (1)
- Tshwane (1)
- Tshwane University of Technology (1)
- TSS (1)
- TST (1)
- TST refresh (1)
- Tukkies (1)
- Tuks (1)
- TUT (1)
- tutorials (1)
- tut room (1)
- Ubuntu Touch OS (1)
- UCC (1)
- UCCC (1)
- UCT academic calendar (1)
- UCT alumni (1)
- UCT Anti-virus Policy (1)
- UCT application (1)
- UCT Blanket statement (1)
- UCT calendar (1)
- UCT email system (1)
- UCT eResearch Centre (1)
- UCT exams (1)
- UCT internet and email policy (1)
- UCT laptop (1)
- UCT laptop collection (1)
- UCT Libraries (1)
- UCT Libraries Cataloguing & Metadata Management (1)
- UCT Libraries Cataloguing and Metadata Services (1)
- UCT mailbox (1)
- UCT mailing list (1)
- UCT managers (1)
- UCT meetings (1)
- UCT network identity (1)
- UCT online directory (1)
- UCT password (1)
- UCT phone line (1)
- UCT project managers (1)
- UCT public team (1)
- UCT Research Office (1)
- UCT standard background (1)
- UCT Web Content Management System (1)
- UCT web policies (1)
- UCT website (1)
- UCT White Pages (1)
- UFS (1)
- UICTC (1)
- UJ (1)
- UKZN (1)
- unblock (1)
- Unified Communications (1)
- unison data synchronisation (1)
- Unison for Mac (1)
- university (1)
- University Computing Co-ordinating Committee (1)
- University Libraries (1)
- University of Johannesburg (1)
- University of KwaZulu Natal (1)
- University of Pretoria (1)
- University of the Free State (1)
- University of the Western Cape (1)
- UNIX (1)
- unlock (1)
- unresolved query (1)
- Unscheduled Downtime (1)
- unsubscribe (1)
- UP (1)
- update department information (1)
- update DNS (1)
- update faculty information (1)
- update password (1)
- upload an image (1)
- upload files (1)
- upload files to Teams (1)
- Upper (1)
- Upper Campus Student Learning Centre (1)
- urgency (1)
- urgent (1)
- urgent messages (1)
- usage on telephone line (1)
- USB flash drive (1)
- use cases (1)
- use existing PowerPoint presentations (1)
- user account. Novell (1)
- user expiry (1)
- user guide (1)
- use versioning (1)
- using UCT classroom (1)
- UWC (1)
- Vacancies (1)
- vendors (1)
- venue booking (1)
- version control (1)
- video calls (1)
- video camera (1)
- video conferences (1)
- Vidyo (1)
- view (1)
- view attendees (1)
- view only (1)
- view registration form (1)
- violate (1)
- violation (1)
- virtual collaborative workspace (1)
- virus alert (1)
- virus alerts (1)
- visio (1)
- Visio 2010 (1)
- Visio 2013 (1)
- Visiting academic staff (1)
- visualisation (1)
- voice conference (1)
- voice conferencing (1)
- voice mail (1)
- voicemail PIN (1)
- voicemail settings (1)
- voice messages (1)
- volume (1)
- VSA RAMpage (1)
- VVX310 (1)
- walls (1)
- water (1)
- water crisis (1)
- water saving (1)
- web-based mailing list (1)
- web-based portal (1)
- Web App (1)
- web browser (1)
- webcams (1)
- web CMS manual (1)
- web cms training (1)
- Web Content Management System Manual Domain Administrator manual (1)
- web design (1)
- web migration (1)
- WebNow licence (1)
- Website content (1)
- website creation (1)
- welcome (1)
- wellbeing (1)
- Wellcome images (1)
- wf (1)
- wf.uct.ac.za (1)
- what's new in Teams (1)
- what is Teams (1)
- wifi access (1)
- wifi access point (1)
- wifi problem (1)
- wifi problems (1)
- wifi signal (1)
- wikimedia commons (1)
- Windos 8 (1)
- Windows 10 Mobile (1)
- Windows 11 (1)
- windows activation (1)
- windows explorer (1)
- Windows Mobile (1)
- windows not activated (1)
- Windows Server Update Service (1)
- windows support (1)
- windows updates (1)
- Windows Vista (1)
- Windows XP (1)
- Wireless ISP (1)
- wireless network (1)
- wireless setup (1)
- Wolfson lab (1)
- Word Advanced (1)
- Word and OneDrive (1)
- WordArt (1)
- Word document (1)
- Word Essential (1)
- Word formatting (1)
- Word graphics (1)
- Word illustrations (1)
- Word Intermediate (1)
- Word online (1)
- Word paragraph formatting (1)
- Word styles (1)
- word templates (1)
- Word themes (1)
- work computer (1)
- Workgroup device (1)
- work in channels (1)
- work information (1)
- Working group (1)
- working remotely courses (1)
- work remotely (1)
- workshops (1)
- World Call card (1)
- worms (1)
- www (1)
- Zoom vs Teams (1)
- \ (1)
- (-) log a call (8)
- (-) Mac Linux (1)
Support
We offer wide-ranging support via a number of facilities including an IT service desk which makes use of an advanced call logging system, support for classrooms and the technology in them, social media support and support in the computing l
Logging support requests online
The ServiceNow Customer View allows UCT staff members to log support calls, place orders and manage their ICT requests
Data backup in five easy steps
Data backup isn't as complicated as you may think. Find out how to keep your most precious digital assets safe and sound.