All services impacted by the Middle Campus Data Centre issue have been restored and are operating. Certain services may, however, experience some slowness until backlogs have been processed.

Aside from the abovementioned slowness, if you experience any other issues with ICT systems and services, please contact the IT Helpdesk for assistance.

Previous message at 2:39 p.m.

The following sites, which were impacted by yesterday’s Middle Campus Data Centre issue, are once again online:

  • Philip Kgosana
  • Glendower
  • Forest Hill
  • Avenue Road
  • Graça Machel Hall
  • Edwin Hart
  • Palm Court
  • Wolmunster
  • Exair
  • Amalinda
  • University House
  • Baxter SLC
  • Baxter Res
  • Woolsack
  • Kopano
  • Leo Marquard Hall
  • Tugwell
  • Kilindini
  • College House
  • Obz Square
  • Clarinus Village

For those affected by the network access and connectivity issues across the various campuses, sites may still from time-to-time appear to be offline during and due to load shedding.

Our engineers are continuing to make good progress in starting up affected services.

Previous message at 11:12 a.m.

ICTS is aware of networking issues affecting connectivity across campus. This is in addition to the issue that we reported last night.

We are systematically working toward remediating these additional issues as a matter of urgency.

Previous message (sent 18th September 2022 at 10:02 p.m.)

Most ICT systems and services are available, but there is currently a network access issue affecting numerous UCT residences:

  • Philip Kgosana
  • Glendower
  • Forest Hill
  • Avenue Road
  • Graça Machel Hall
  • Edwin Hart
  • Palm Court
  • Wolmunster
  • Exair
  • Amalinda
  • University House
  • Baxter SLC
  • Baxter Res
  • Woolsack
  • Kopano
  • Leo Marquard Hall
  • Tugwell
  • Kilindini
  • College House
  • Obz Square
  • Clarinus Village

The ICTS on Main Building is also impacted by this issue.

Full details are provided in the email sent to your UCT mailbox.