News Archive

April 2025

Best practices for safely using shortened URLs at UCT - Tue, 04/08/2025 - 07:52

February 2025

iPrint audit: check if your printer will be removed - Tue, 02/25/2025 - 15:26

January 2025

SAP unavailable from 8 January 12:00 to 13 January 08:00 - Mon, 01/06/2025 - 08:24

December 2024

Resolved: Problem affecting Microsoft 365 web applications - Tue, 12/10/2024 - 16:55

November 2024

Resolved: Problem affecting external mail - Tue, 11/05/2024 - 13:33

October 2024

Microsoft Teams Classic no longer available for older operating systems - Thu, 10/17/2024 - 09:19
Get coding with LinkedIn Learning - Fri, 10/04/2024 - 09:32

September 2024

Resolved: Problem affecting off-campus access to certain services - Mon, 09/23/2024 - 15:32
Resolved: Problem affecting some ICT systems and services - Mon, 09/16/2024 - 15:30

August 2024

ICTS Techfest returns bigger, better, and ready to inspire - Wed, 08/21/2024 - 12:35

July 2024

Public setting on Microsoft Teams and Microsoft 365 groups deactivated - Tue, 07/23/2024 - 08:49
Resolved: Problem affecting UCT research data store - Mon, 07/01/2024 - 08:40

March 2024

Polycom phones firmware upgrade scheduled for Saturday, 23rd March - Fri, 03/22/2024 - 15:57
Emergency maintenance to be conducted on UCT MPS' Papercut - Tue, 03/19/2024 - 14:31
Handsets and headsets usage at UCT - Tue, 03/19/2024 - 13:57
Resolved: Problem affecting Microsoft Teams and Outlook - Thu, 03/14/2024 - 13:37
Problem affecting access to LinkedIn Learning - Wed, 03/13/2024 - 08:56

February 2024

Resolved: Problem affecting incoming calls to some UCT Contact Centres - Tue, 02/20/2024 - 15:08

January 2024

Trellix updates: January 2024 - Mon, 01/22/2024 - 11:18
Maintenance notice: ZENworks upgrade - Wed, 01/17/2024 - 16:31
Scheduled maintenance this Sunday - Tue, 01/16/2024 - 12:19

December 2023

Resolved: Problem affecting phone calls to IT Helpdesk and MPS - Wed, 12/13/2023 - 15:47
Problem affecting phone calls to IT Helpdesk and MPS - Wed, 12/13/2023 - 12:14
Changes to eduroam authentication certificate may affect you - Mon, 12/11/2023 - 16:19

November 2023

SAP unavailable 28 November from 18:00 to 20:00 - Tue, 11/28/2023 - 14:11
Resolved: Problem affecting external phone calls - Mon, 11/06/2023 - 10:51

October 2023

Update: Problem affecting some Windows 10 and 11 devices on campus - Fri, 10/27/2023 - 12:43
Resolved: Problem affecting Faculty of Health Sciences shared drive - Mon, 10/16/2023 - 14:27

September 2023

Microsoft 365 web apps idle session timeout - Fri, 09/29/2023 - 11:28
Intermittent internet access overnight (10 p.m. - 1 a.m.) - Tue, 09/12/2023 - 16:13

August 2023

Problem affecting access to Resource Booker - Mon, 08/14/2023 - 14:05
Update: problem affecting internet access on campus - Fri, 08/11/2023 - 11:05
Resolved: issue affecting eduroam this morning - Mon, 08/07/2023 - 09:44
Harness your career potential with the Rock Your LinkedIn Profile online session - Thu, 08/03/2023 - 14:40
Problem affecting WiFi on campus - Wed, 08/02/2023 - 12:25

July 2023

Resolved: problem affecting access to some resources and systems - Wed, 07/26/2023 - 15:53

June 2023

Resolved: Problem affecting network access at some UCT buildings - Tue, 06/13/2023 - 10:48
Trellix updates: June 2023 - Mon, 06/12/2023 - 09:39
Changes to x4500 voice prompts - Fri, 06/09/2023 - 07:55
Resolved: Problem affecting UCT research data cluster - Wed, 06/07/2023 - 10:52

May 2023

Guidance in managing your UCT Google Drive - Wed, 05/31/2023 - 15:10
Email changes: actions for printer and equipment owners - Tue, 05/23/2023 - 15:13
Problem affecting Microsoft Teams client on Polycom handsets - Fri, 05/19/2023 - 13:50
SAP upgrades from 26th May - 2nd June 2023 - Mon, 05/15/2023 - 12:39
Google Drive quotas - Mon, 05/15/2023 - 11:33

April 2023

Storage full notification appearing on Google Drive desktop app - Mon, 04/24/2023 - 07:19

March 2023

Assignments and Grades features to be disabled in Microsoft Teams - Thu, 03/30/2023 - 14:46
Data centre maintenance this Saturday - Tue, 03/28/2023 - 15:44
Resolved: Problem affecting eduroam wireless network and UCT VPN - Tue, 03/07/2023 - 13:41

February 2023

Problem affecting network access at some UCT sites - Mon, 02/20/2023 - 12:13