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      • UCT ICT Strategy
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        • Acceptable Use of Guest Wireless Access
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        • Metadata and Information Architecture Policy
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        • Password policy
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        • SAP PRD emergency maintenance policy
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        • Student Computing Services Policy
        • Supported hardware policy
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        • The UCT network as a core ICT service
        • The UCT network as a “core” ICT service
        • The use of email nicknames at UCT
        • UCT Network Peering Policy
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      • Social Responsibility Initiatives
        • Autism awareness month 2019
        • ICTS collection for Cape Town fire victims
        • ICTS pet food and supplies drive
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        • ICTS Saartjie Baartman Centre fundraiser
      • ICTS Cares: where else can you help?
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        • Copyright 101
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          • Four tips to beat the load shedding blues
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          • The web: 25 years on at UCT
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      • Administrative Systems
        • Metadata and information architecture services
          • About the Metadata Working Group
          • Glossary: Metadata and information architecture
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        • SAP at UCT
          • FAQs SAP
          • SAP
          • SAP modules in use at UCT
          • SAP services unavailable Sunday 27th March
          • SAP system availability schedule
        • The UCT Governance Intranet
          • Governance Intranet guidelines for servicing officers
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          • Types of committees
        • The UCT role model
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        • Third Party System
          • FAQs third parties
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          • Third Party System: procedures for applicants
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        • Anywhere 365
          • Features and benefits of Anywhere 365
          • List of UCCs at UCT
          • Monitoring and reporting for supervisors
          • Anywhere 365 user instructions
            • Add and remove agents from a UCC
            • Install Snapper and connect to your Unified Contact Centre
            • Monitor agents who are not using snapper
            • Wallboard installation procedure
            • Anywhere 365 training
        • Fax
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          • Access your UCT phone records
          • Access your voicemail
          • Configuring audio settings for incoming calls
          • FAQs phones at UCT
          • Features of your Polycom CCX400 IP phone
          • Get to know your Polycom CCX 400 IP phone
          • Headset recommendations
          • Install and sign in to the Polycom CCX400
          • Important changes to voicemail
          • Life without Polycom phones
          • Phone accounts at UCT
          • Return unused Polycom phones
          • Save money by returning unused Polycom phones
          • Useful numbers
        • Unified communication service requests
        • FAQs Telephony service changes
        • Teams
          • Change to how Microsoft Teams meetings recordings are saved
          • Collaborate with Microsoft Teams
            • Microsoft Teams live events: organiser checklist
            • Teams Help
            • What's new in Microsoft Teams
          • FAQs for Microsoft Teams meetings
          • Get to know Microsoft Teams at UCT in 1-2-3
          • Join a UCT Teams event
          • Meeting recordings in Microsoft Teams
          • Microsoft Teams best practice guidelines
          • Microsoft Teams call functionality
          • Microsoft Teams call functionality FAQs
          • Microsoft Teams comparison guide
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          • Microsoft Teams online courses
          • Microsoft Teams use case: Academic staff
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          • Making UCT phone calls while working remotely
          • Microsoft Teams use case: Projects
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          • Microsoft Teams use case: Teaching and Learning
          • Microsoft Teams use case: Vendor management
          • Microsoft Teams webinars
          • Microsoft Teams: Meetings vs Live events vs Webinars
          • Set up a Microsoft Teams live event
          • UCT background images for Teams
        • The UCT White Pages
          • FAQs The UCT White Pages
        • Video conferencing
          • Zoom at UCT
            • Choosing between Zoom and Microsoft Teams
            • When do I need a Zoom licence?
          • Access the shared video conference bridge
          • Conduct a video conference using existing conference venues on campus
          • FAQs video conferencing
          • Purchase and install video conference equipment
          • Software-based video conferencing at UCT
          • Venue considerations for video conferencing
          • Video conferencing at UCT
        • Adobe Acrobat Sign
        • Microsoft Stream is now available on SharePoint
      • Core Service Level Agreement
        • Access to files on central storage
        • Access to internet services
        • Annual lab project management
        • Campus, wireless and residence network
        • Central administration system – SAP Financial, HR and Plant Maintenance modules
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        • FAQs: Core Service Level Agreement
        • Feature phones & accessories
        • Hardware and software acquisition and installation
        • Hardware and software re-installation
        • Hardware repair
        • IT Helpdesk
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        • Remote access to resources on UCT network (UCT VPN)
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        • ResNet
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        • Third party system
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        • Video conferencing
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      • Data backup & Storage
        • Back up your data using OneDrive
        • Data backup in five easy steps
          • Back up your Mac
          • Use Archive Manager to back up your data in Ubuntu
          • Windows data backup options
        • FAQs: moving F: drive content to OneDrive for Business
        • Storage options
          • Cloud applications at UCT
            • Changes to OneDrive links
            • Google Workspace
              • Google Drive quota FAQs
          • FAQs Storage
          • Move your data from your F: drive to OneDrive for Business
          • Tips to better manage your files and folders
        • Use NetStorage to access your files off campus
        • OneDrive for Business Student
      • Email at UCT
        • Access the mailbox of a person who left UCT
        • Collaborate and communicate using Microsoft 365 groups
        • Domain-based message authentication policy
        • Email for alumni
        • Email for retirees
        • Email for staff
        • Email nicknames at UCT
        • FAQs Email
        • Guide for writing effective email messages
        • Mailing lists
          • Communicate more effectively via Everlytic
          • Manage mailing lists
        • Manage a shared mailbox at UCT
        • Mimecast
        • Move from Mailman mailing lists to Microsoft 365 groups FAQs
        • Office 365 Thunderbird setup
        • Outlook security certificate warnings appearing at random
        • Set up Outlook on your Apple Mac
        • Set up your UCT mailbox on your mobile device
        • Spam filtering at UCT
        • UCT email naming standard
        • UCT Internet calendars (iCal)
        • Microsoft Purview Message Encryption
      • Hardware and software
        • Hardware support
          • Exceptions to the supported hardware policy
          • Supported hardware and warranty
          • What to do if your computer doesn’t work
          • HP Laptop battery recall
        • Purchasing hardware and software
          • FAQs Acquisitions
        • ICTS equipment rental service
        • Software
          • Microsoft software
            • Support offered to Windows users
            • FAQs Microsoft Campus Agreement
            • Terms of use of the Microsoft Campus Agreement
              • Microsoft Visio and Project applications are not available in the Microsoft Campus Agreement
            • Activation of Windows if you are off campus for long periods
            • Manage your productivity with Microsoft tools
            • FAQs Microsoft Windows
            • FAQs 64-bit and 32-bit Operating Systems and Applications
            • Microsoft Office 2010
            • Office 2013
              • Office 2013: enhancing productivity
            • Office 2016: Productivity at its best
            • Office 365 for staff
            • Office 365 for students
              • Terms of use: Office 365 for students
            • Office 365 system requirements
            • Install Office 365
              • FAQs Office 365
            • Microsoft to cease support for Windows 7 in January 2020
            • Changes to Microsoft services
            • Mailbox cleanup guide
          • The standard installation and configuration on a UCT-owned machine
          • Reduced pricing for Adobe software
          • Adobe Acrobat Pro DC
            • The features of Adobe Acrobat Pro Document Cloud
          • NVivo
            • The features of NVivo
          • Read&Write
            • The features of Read&Write Gold
          • SPSS
            • What can SPSS do?
          • STATISTICA for Windows
            • About STATISTICA
          • Endnote
          • GitLab
          • UCT brings you the power of MATLAB and Simulink
          • FAQs Windows 11
        • Software testing
          • Windows 11
            • Windows 11 upgrade - what you need to know
          • FAQs Software testing
          • macOS 10.14 Mojave: Tested
          • macOS 10.13 High Sierra: Testing completed
          • macOS 12 Monterey: tested
          • macOS 10.12 Sierra: Tested
            • What's new in macOS10.12 Sierra?
          • macOS Big Sur 11.0: tested
          • macOS Catalina 10.15: Testing completed
          • Microsoft Office 2011 for Apple Mac OS X: tested
          • Microsoft Office 2013, Visio 2013 and Project 2013 for Windows 7: tested
          • Microsoft Office 2010 for Windows: Tested
          • Office 2016 for Mac: currently testing
            • New features in Office 2016 for Mac
          • Office 2016 for Windows: currently testing
            • New features in Office 2016 for Windows
          • OS X 10.10 Yosemite: Tested
          • OS X 10.11 El Capitan: tested
            • What’s New in El Capitan?
          • Service Pack 1 for Windows 7: Tested
          • Windows 10 testing
            • Moving from Windows 7 to Windows 10 – help and resources
            • Windows 10 brings you the best of old and new
            • Windows 10 for Apple
            • Windows feature update to be rolled out at UCT
            • Windows feature update to be rolled out at UCT
          • Windows 8 Enterprise: Tested
          • Windows 8.1: Testing completed
        • Linux operating system
        • Mac operating system
          • FAQs Apple Mac
        • Laptop care tips for longevity
        • ZENworks Software Distribution
      • Internet and networking
        • About network drives at UCT
        • Connect a Linux or Unix computer to UCT network drives
        • Connect a Windows computer to UCT network drives
        • Connect an Apple Mac computer to UCT network drives
        • Connect to the UCT network
        • Find your IP address
        • Find your IP address
        • Find your MAC address
        • How to report a problem with WiFi access
        • Internet
          • Access the internet at UCT
          • Bandwidth at UCT
          • Bandwidth usage reports (2015)
          • Bandwidth usage reports (2016)
          • Bandwidth usage reports (2017)
          • FAQs internet and bandwidth
        • Network Access Control
        • Network Access Control: configure your Apple Mac
        • Network Access Control: configure your Linux computer
        • Network Access Control: configure your Windows 10 computer
        • Network Access Control: configure your Windows 7 computer
        • Network Access Control: configure your Windows 8 computer
        • Request a network point
        • TENET mirror service
        • The UCT Network Renewal project
          • UCT services to be impacted by ICTS maintenance on Sunday 3rd April
        • Visitors to UCT: a quick guide to getting connected
        • Wireless
          • 7 tips for boosting your WiFi experience at UCT
          • Automatically set up your wireless connection using eduroam CAT
          • Connect your Android device to the UCT wireless service
          • Connect your iOS device to the UCT wireless service
          • Connect your Linux computer to the UCT wireless service
          • Connect your Mac computer to the UCT wireless service
          • Connect your mobile device to the UCT wireless service (for non-Android and non-iOS devices)
          • Connect your Windows laptop to the UCT wireless service
          • Eduroam authentication certificate updated for 2021
          • eduroam now available in Cape Town public libraries
          • eduroam now available in certain local hospitals
          • FAQs wireless
          • Rules for using eduroam at UCT
          • Using eduroam at other institutions
          • Wireless access for UCT guests
      • IT services for conferences and events
      • Printing
        • Instructions on using the new printers
        • New and improved printers for UCT
        • Printing for staff
          • Accessing printer information
          • FAQs Printing
          • Sending printouts to another printer on campus via iPrint
        • Printing for students
      • Research Computing
        • FAQs Research Computing
      • Security
        • About the UCT CSIRT
        • Firewall
          • Currently blocked ports on the UCT Perimeter Firewall
          • FAQs Firewall
        • How UCT deals with unsecured computers
        • Securing your device
          • Anti-virus
            • FAQs Anti-virus
            • How ICTS deals with virus threats
            • Trellix Endpoint Security User Guide
            • McAfee updates
            • UCT Anti-virus Policy
          • How to disable System Restore
          • Patches and Updates
            • FAQs patches and updates
            • Installing updates on your Linux Computer
            • Installing updates on your Apple mac computer
              • Temporarily disable Gatekeeper
              • Temporarily disable Gatekeeper
            • Installing updates on your Windows computer
        • Security Resources
          • Banking and buying safety
            • precautions for banking and paying online
            • Shopping and banking online
            • The perils of buying and selling online
            • Tips for buying and selling online
          • Cyber safety on the move
            • 12 things you should know about using public WiFi and computers
            • Beware of public computers
            • Keeping cyber safe on the move
            • Phone stolen? Don’t panic
          • General cyber security
            • Avoid phishing attacks
            • Beware of the fake Microsoft support crew
            • Damien’s password fail
            • Dangers of public WiFi access
            • Help! My identity has been stolen
            • Internet predators: who are you really talking to?
            • Thandi's story: The terror of cyber-stalking
            • Handy tips and tools for staying cyber secure
          • Cyber security infographics
          • Device safety
            • Be app smart
            • Find My iphone
          • 6 handy tips to protect your devices from theft
          • Social media safety
            • 10 important facts and tips about social media safety
            • Beat cyber bullying
            • Beware of what you share
            • Clickjacking and how to avoid being caught
            • Lock down your security settings
            • Scammers are out to get you
        • Spam and phishing protection
          • FAQs Spam and Phishing
        • Encrypt documentation using AES Crypt
      • Student Computing
        • Access to services
          • FAQs Services
        • Allocation of UCT laptops
        • Setting up your IT at UCT: students
        • Email for students
          • FAQs myUCT
          • Installing a desktop client for your myUCT account
          • Read your myUCT email on your iOS device
        • Getting connected for students
        • New computer setup
        • Please set up your UCT password BEFORE arriving on campus
        • Residence networking
          • FAQ networking in residences
          • Residence IT Representatives
        • Secure your computer
          • Be cyber secure
          • Playing IT safe: Piracy
          • Playing IT safe: Removable media and viruses
          • Playing IT safe: Social networking
          • What is malware?
        • Software for students
          • Microsoft Azure for STEM Students
        • ICTS-managed student computing labs
          • About Garth Hector
          • About Hilton Kannemeyer
          • Costing model for ICTS-managed student computing labs
          • Engineering & Built Environment (EBE) Student Computing Labs
            • About Theo Armstrong
          • FAQs Lab imaging
          • Residence Labs
            • About Lee-Ann Smith
          • Science Computing Labs
            • About Gerhard Mohamed
          • Standard lab software
          • Student computing lab availability during COVID-19
        • UCT Mobile
          • UCT Mobile features
        • Vula
        • Your student account
      • Teaching & Learning
        • About Classroom Support Services
        • About the UCT classroom
        • Charges for using centrally-bookable classrooms
        • Classroom Technology Support
        • FAQs classroom support
        • List of classrooms not upgraded during Classroom Renewal Project
        • List of upgraded classrooms at UCT
        • Online examinations and tests: tips for students
        • Recording a lecture
        • The ICTS MCQ service
        • UCT Classroom Renewal Project
        • Polycom phone upgrades in classrooms
      • Training
        • Adobe Acrobat DC courses
        • Customised training
        • FAQs Training
        • Gartner at UCT
        • Microsoft 365 training
          • Outlook courses
          • PowerPoint courses
          • Word courses
        • SAP training
        • Self-training resources
          • Adobe TV
          • Coursera
          • LinkedIn Learning at UCT
          • LinkedIn Learning FAQs
          • Recommended resources for digital literacy
        • Setting up your IT at UCT: staff
        • Setting up your IT at UCT: visitors and temporary staff
        • Short courses
        • Technical Business Writing course
          • Captivate Presentation
          • Email writing seminar
          • Guidelines for new and existing forms
          • Procedure and Process writing workshops
        • UCT Web Content Management System Training
        • ICTS Training information sessions
      • Web publishing
        • Creating a new website
        • A guide for preparing your new website
          • Final web design checklist
          • Writing for the web
        • Blogging at UCT
          • FAQs Wordpress
          • Terms of use for the UCT blog platform (WordPress)
        • UCT web policies
        • User roles and responsibilities for the Drupal CMS
        • Creating a website
          • Where do you want to host your site?
            • Hosting on the specialised hosting environment (LAMP)
              • FAQs LAMP hosting
              • Terms of use for the specialised hosting environment: LAMP
            • Terms of use for the content managed environment (WordPress)
      • Working remotely
        • Digitally sign documentation
        • Flexible working at UCT
          • Manage your data usage when working remotely
        • Internet connectivity while working remotely
        • Manage your data usage while learning remotely
        • Remote Desktop Services
          • Remote Desktop for mobile devices
          • Remote Desktop Services for Windows
          • Remote Desktop Services for Apple
          • Remote Desktop Services for Linux
        • Remote tools
          • Activating Windows on your UCT laptop
          • UCT laptop collection
        • Virtual Private Network
          • Access your work computer from home using VPN
          • Install AnyConnect
      • Your Account
        • Logging on to UCT services
        • Multi-factor authentication
          • Multi-factor authentication at UCT
          • Set up MFA
          • MFA undergrad schedule
          • FAQs multi-factor authentication
        • Passwords
          • FAQs The UCT password system
          • Managing your password
          • What to do after you change your password
        • Are you ready to go on leave?
        • What to do before leaving UCT
    • Support
      • How we support you at ICTS
      • IT Liaisons (ITLs)
        • Your role and responsibilities as an IT Liaison
      • Logging support requests online
        • FAQs Managing your ICT requests and incidents
        • Demand requests
        • Managing and checking calls and orders in the Service Portal
        • NOW Mobile: how to download and install the app
      • The IT Service Desk
        • FAQs Desktop Management
        • FAQs IT Service Desk
        • Remote desktop support
          • FAQs Remote desktop support
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      • ICTS walk-in centre
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      • ICTS price lists
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        • ICTS Services Price List
        • Price list for disposal of goods older than 5 years
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Services

UCT Managed Print Services offers a wide range of services to students , staff and visitors to campus.

Find out more:

Printing for staff

Printing for students

Printing for visitors

Bulk printing

Secure and exam printing

 

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Contact Us

Tel: 021 650 4815
Email: UCTMPS@altron.co.za

Helpdesk Hours

  • Onsite support: 8:00 a.m. – 4.30 p.m.
  • Telephonic support:
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    • Saturdays: 9:00 a.m. – 5:00 p.m.
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